Pitzulo Brothers Co Inc in Youngstown, Ohio 44514

Pitzulo Brothers Co Inc

7680 Brookstone Pl, Youngstown, OH 44514

2.9 (12 reviews)

Overview:
Pitzulo Brothers Co Inc is a roofing contractor based in Youngstown, Ohio. The company provides various roofing services, but customer feedback indicates issues with responsiveness and quality assurance.

Services Provided:
Roof installation, roofing repairs, siding installation.

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (800) 527-3081
Website: http://www.pitzulobrothers.com/

Customer Reviews and Sentiment:
Pitzulo Brothers Co Inc has received mixed reviews across various platforms:

Google Reviews: 2.9 stars based on 12 reviews.

Positive feedback highlights the professionalism and quality of the craftsmanship. Customers have appreciated the team’s friendliness and skill in handling home improvement projects.

Examples of positive reviews include:
“Pitzulo crew did a great job siding our home. Team was professional and friendly.” – Dan Donaldson
“They came into a 100 yr old home walked away leaving it look like a fresh build.” – Henri Whiteside

Conversely, complaints primarily focus on poor communication and issues with completed work. Many customers have reported unreturned calls and unresolved warranty claims.

Examples of negative reviews include:
“Multiple texts e-mails no response.” – Sandy
“I wouldn’t recommend these guys for anything.” – Tony Nuzzo

Review Summary:
Positive Sentiments: Professional workmanship, friendly team, good craftsmanship.
Negative Sentiments: Communication issues, unresolved complaints, alleged poor quality of completed work.

Additional Ratings:
BirdEye: 2.9 stars based on 12 reviews, indicating a significant disparity in customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited, and has a BBB rating of NR (No Rating) with multiple complaints noted.
Total Lead Smart Rating: 4.5/10

Conclusion:
Pitzulo Brothers Co Inc offers roofing and siding services in Youngstown, OH, with some positive feedback regarding their craftsmanship. However, potential customers should exercise caution due to reports of inadequate customer service and unresolved complaints.

Member Since August 2024

Listing Id 526648

Contact Info

7680 Brookstone Pl, Youngstown, OH 44514
(800) 527-3081
Lead Smart Rating :
4.5/10.0

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7680 Brookstone Pl, Youngstown, OH 44514

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Reviews

Sandy

a week ago

I had them put the guttergaurds on my house in 2018. Thought they did a good job. Last year They were clogged my basement was getting flooded. I called last year Joe said he would look at my contract and call me back( there is a lifetime warranty) he never called back. Sent him pictures showing how the water is going over the top. Multiple texts e-mails no response. 1500.00 for the same problem i had before I paid for the job. I guess my next step should be BBB. I used to recommend him..now I tell people I would never use him again ‼️

Dan Donaldson

4 months ago

Pitzulo crew did a great job siding our home. Team was professional and friendly. They definitely were experienced craftsmen. We are very happy with the results.

Henri Whiteside

a year ago

Very good people to deal with. They came into a 100 yr old home walked away leaving it look like a fresh build. The siding job is phenomenal, floors are beautiful and the wood work and time they put into rooms is very nice. Overall I’ll use them again and would recommend them to anyone needing work done.

Marquis Holmes

3 years ago

Terrible I have unfinished work n I’ve been waiting over 6 months for someone to come out n fix things but never call or show up to do the job

David Brickner

3 years ago

Seems most complaints are made by people who get job done for free

Greg Michalek

3 years ago

Bought house at Auction in November, Roof was bad, leaking, missing shingles and some rotted decking.. Had to be replaced before anything else could be done. 3 other contractors refused to bid on job. Replaced entire roof, during winter, most days below freezing, 12/12 pitch with joined dormers and 12/12 porch roof with flat areas and Garage done after weather broke. Reasonable price . Great workmanship. Rechecked for water tightness after weather broke

Tony Nuzzo

3 years ago

Hired Pitzulo Bros 14 years ago for a new roof, recently developed a leak , called 4 times because I was told that I would be taken care of after the installation, no return call until the owner called me and gave me the run around, he told me a week ago that if I didn’t hear from him to call him back, well, it’s over a week now and I decided to call someone else who came within two days, I wouldn’t recommend these guys for anything, I wouldn’t even let them shingle my dogs doghouse.

Carol Todd

4 years ago

The men working were very nice.Only had few issues but they seemed to work most of them out.

Sandy Johngrass

4 years ago

Three letters omg

cara Thompson

5 years ago

We had our roof replaced by pitzulo brothers. They were hired for us by the mercer county department of healthy homes program. It’s been 2 years and our roof is both sagging and leaking. They will not return any phone calls.