Apex Exterior Solutions

Patrick Mayl

3 weeks ago

Leaking around skylight after just 3 years, came out after we were finally able to get a call back. Then never followed through and have never been able to get in contact with again.

Jack Reyering

a month ago

Quick and well done job

23dap

2 months ago

I wished I had read the reviews first before hiring this company. The process started in June 2021 and was finished about March/April 2022. After the work was completed, Zack was paid and said he would provide the warranty & to contact Apex if there were any problems. Well, there is some leaking & my brother (point of contact) texted Zack several times – NO RESPONSE. I texted Zack & sent pictures – NO RESPONSE. This has been going on for weeks and as of Thursday, July 7, 2022, no response. If I had it to do all over again, I would not have used this company. There is a lot more to this story that I’ve not included in this review. UPDATE: As of Tuesday, January 17, 2023, I’m still waiting for this problem to be repaired. My brother & I have tried to contact Zack since July of 2022. We scheduled a date & time, and he didn’t bother showing up, which is his MO. Zack contacted me that the part he needed was in. Well, he never got back with me to schedule the repair. My brother & I tried several times to contact Zack because I still have leak. FINALLY, The repair was scheduled 8:30a on Friday, 1-13-2023. When I didn’t hear from Zack, I text him because he doesn’t bother informing me that he’s not coming. The repair had to be rescheduled because of weather & my brother talked to Zack & Zack rescheduled the repair for Tuesday, 1-17-23 for 9a. He was to call me around 8a when they would be on the way. No call, nothing, until I texted him. Then I got a call from him. I won’t get into the particulars as to what was said because I was NOT HAPPY. My question is this —-If Zack had me on the schedule for 9a, how did he forget to call me????? To keep me inform if the repair would be done today or not. As of now, the repair is to be done Wednesday, 1-18-2023, no time given. For those who read this review, you’ve been warned. Apex did not treat me with respect because of their lack of communication, not showing up, & I’m still waiting for the WRITTEN WARRANTY! UPDATE: Zack ghosted us. The last time I heard from him was on/about Mon, Mar 6, 2023 to be put on the schedule. I texted him Mon, Mar 27 & Wed, Mar 29—-He never got back with me. So today, Wednesday, April 19, 2023, I filed a complaint with the Dayton area BBB. UPDATE: Friday, June 2, 2023 — My complaint with the BBB ended as I thought it would. Zack/Apex LIED to the BBB about what he discussed with us. I don’t know from where that conversation came. The BBB’s reply stated this complaint was at a stand still and the next step would be arbitration. We rejected this as a solution because we’re dealing with a con man. Do not do business with this liar & con man. Go to his website and check out the business’s email address, which doesn’t say much for the company. Once again, I wished I had read these reviews before being conned. I wouldn’t hire this company to put a roof on a dog house! UPDATE: Tuesday, March 12, 2024 Since my last update, I reported Zack Parsons to the AG’s office. Zack did respond & sent someone to make the repairs. However, the repairs didn’t work, we still have the problem. To cut to the chase, I got hold of Zack, he scheduled to do the repairs Friday, March 8, 2024. It rained. So he rescheduled for Tuesday, March 12, 2024 at 8 a.m. No Zack or crew showed, which is no surprise. I bet he’s chasing new money with the recent storms. You see, he’s been paid in full by us and his poor workmanship is not a top priority with him to fix it. DO NOT HIRE THIS COMPANY!

Roofing Company

3 months ago

Sjsbd

Michael McGovern

a year ago

Prior to buying our house, Apex installed a new roof. Several years later, two contractors doing other work let us know that they saw serious installation issues, including not installing a vent for bathroom fans and concealing that a ridge vent was not properly installed. Apex’s owner continuously dodged my calls and emails and when I did get him on the phone and expressed my concerns, he started yelling and swearing at me. Without evidence, he claimed that the installation was correct and, even if it wasn’t, that the 40 year warrant was invalid (also without evidence). In the end, we had to pay more than three thousand dollars to another roofer to fix their mistakes. That roofer explained that he was not surprised and has run into numerous Apex roofs needing to be repaired because of poor installation and deeply unprofessional service.

P&G FOODMART

2 years ago

Check cashed be ware of this company. It’s owner gave payroll checks to employees and checks bounced. Company owner will not take care the checks. DON’T CASH THIS COMPANY CHECKS.

Megan Napier

2 years ago

The company was able to get my roof done in 1 day! They are professional and communicate effectively!

Rylean Pierce

3 years ago

The owner of this company backed into my girlfriend’s car at a red light and attempted to lie to the insurance companies saying she ran into him, requiring us to get the officer involved just to settle the claim. I wouldn’t trust doing business with a person like that.

Walt Grudowski

4 years ago

The process wasnt as easy as I would have liked. In the end the job was done to my satisfaction.

Kacy Martin

4 years ago

Very prompt service, great quality, excellent price.