Tops Roofing in Minot, North Dakota 58701

Tops Roofing

1300 104th St SE, Minot, ND 58701

3.7 (3 reviews)

Overview:
Tops Roofing is a family-owned roofing contractor located in Minot, North Dakota. The company specializes in roofing services, primarily focusing on shingle installations and repairs.

Services Provided:
– Roofing installation and repair
– Shingle replacement
– Roof maintenance

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (701) 721-2978

Customer Reviews and Sentiment:
Tops Roofing has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 3 reviews.

Positive feedback highlights the quality of workmanship and dedication of the crew. Customers complimented the efficiency and cleanliness of the work performed.

Examples of positive reviews include:
“Incredible people. Awesome family owned Minot business.” – Patrick Erck
“They did a great job with quality products at a fair price.” – Calvin Weber

Conversely, a significant complaint pertains to customer service and communication issues, with one reviewer expressing dissatisfaction with the handling of repairs.

Negative feedback includes:
“Very poor communication and customer service… Paul doesn’t answer his phone when I call.” – Josh

Review Summary:
Positive Sentiments: High-quality workmanship, family-owned values, promptness, and thorough clean-up.
Negative Sentiments: Poor communication, delays in service, unresolved repair issues.

Additional Ratings:
BirdEye: Not available
Better Business Bureau (BBB): Not available
Total Lead Smart Rating: 5.5/10

Conclusion:
Tops Roofing appears to provide quality roofing services in Minot, ND, appreciated for their workmanship. However, potential customers should be cautious due to the evident communication and service-related issues highlighted in some reviews.

Member Since August 2024

Listing Id 500844

Contact Info

1300 104th St SE, Minot, ND 58701
(701) 721-2978
Lead Smart Rating :
5.5/10.0

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Listing location

1300 104th St SE, Minot, ND 58701

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Reviews

Patrick Erck

a year ago

Incredible people. Awesome family owned Minot business.

Josh

2 years ago

Tops Roofing shingled my new house couple years ago. Some shingles blew off and they fixed within a reasonable time frame the following year. Now this year the exact same areas that were repaired blew off again. Paul, the owner or at least the guy in charge, told me he would get it taken care of but has failed to do so even though a new house across the street from me just got shingled by this company and could have easily done mine at the same time. It has been almost six months of trying to get the same shingles as last year repaired. Paul doesn’t answer his phone when I call. He doesn’t return calls. Rarely responds to texts. Very poor communication and customer service. I had even offered to pay to have redone this year. I have only good things to say about his workers. They are very hard working, fast, and do good work. Recently after multiple texts from me , Paul finally responded by telling me to go find someone else. NOT HAPPY with this company and will never refer or use this company again.

Calvin Weber

2 years ago

We had top roofing shingle our house. They did a great job with quality products at a fair price. On time and it was cleaner when they left then when they got there. I wouldn’t hesitate to use them again. Paul was great to deal with.