Hometown Roofing and Remodeling Co in Lenoir, North Carolina 28645

Hometown Roofing and Remodeling Co

1240 Frazier St SW, Lenoir, NC 28645

3.7 (3 reviews)

Overview:
Hometown Roofing and Remodeling Co is a roofing contractor based in Lenoir, NC, specializing in roofing repairs and remodeling services. The company is located at 1240 Frazier St SW and serves the local community.

Services Provided:
Roof replacement, remodeling, flooring installation, damage restoration, estimates, customer service.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (828) 238-6968
Website: N/A

Customer Reviews and Sentiment:
Hometown Roofing and Remodeling Co has received mixed feedback across different platforms:

Google Reviews: 3.7 stars based on 3 reviews.

Positive comments focus on the professionalism of staff and quality of work, with customers appreciating the timely estimates and efficient service.

Examples of positive reviews include:
“Chris was honest and worked hard… Completely satisfied with his work.” – T.J. McCall
“Friendly staff work done quickly efficiently and correctly…” – Joseph Fekete

However, there are negative reviews pointing out poor workmanship and lack of response from the company regarding complaints.

Examples of negative reviews include:
“We are having to hire a flooring contractor to come and correct the mess… Would not use this company again.” – Roger Hamby

Review Summary:
Positive Sentiments: Professional service, thorough estimates, friendly staff, and efficient work.
Negative Sentiments: Poor workmanship, lack of response to complaints, and unresolved issues with completed work.

Additional Ratings:
BirdEye: 3.7 stars based on 3 reviews, indicating a concerning trend with significant issues highlighted.
Total Lead Smart Rating: 4.0

Conclusion:
Hometown Roofing and Remodeling Co presents a mixed picture for prospective customers in Lenoir, NC. While there are commendable aspects in their service delivery, the negative experiences reported suggest caution should be exercised before engaging their services, especially regarding post-service communication and quality assurance.

Member Since August 2024

Listing Id 494482

Contact Info

1240 Frazier St SW, Lenoir, NC 28645
(828) 238-6968
Lead Smart Rating :
4.0/10.0

Get A Quote Claim

Listing location

1240 Frazier St SW, Lenoir, NC 28645

Get Direction

Reviews

Roger Hamby

10 months ago

Hired them to replace rotten sub flooring and floor joist .did an ok job on that but also was putting down vinyl flooring in house left flooring in a wreck pattern didn’t line up cuts around doors wont hide with molding.give them an opportunity to make it right but they won’t call us back or respond to text or anything. We are having to hire a flooring contractor to come an correct the mess. Would not use this company again. We had to pay another flooring co 900 dollars to come in and fix their mess.we had to buy new vinyl flooring it was messed up so bad.we paid this company a total of 3750.00 for a terrible job.I learned my lesson never trust anyone.And after 2 weeks the subfloor they fixed came loose and started squeaking.we are going to have to have the repairs they did to bathroom floor redone. This guy is a crook.

T.J. McCall

3 years ago

I hired Hometown roofing to come out and give me est on my home that was in well need of some work I had done called two other companies and one was late both times and never herd back from other. Chris Goins from Hometown roofingwas came out next day done est talked to me about everything and showed him what wanted done and he kept me up to date on everything he saw needed to be done and we came to agreement and he done a lot of work. Replaced the old roof and done lots of remodel inside due to water damage. He was honest and worked hard til job was done. Completely satisfied with his work he done everything he said he was going to do an completed what I wanted and just all around good service. Deff call him again for any thing else I need in future. Thank you Chris……

joseph fekete

3 years ago

Friendly staff work done quickly efficiently and correctly great job