Coastal Carolina Roofing Experts, Inc

Overview:
Coastal Carolina Roofing Experts, Inc is a roofing contractor based in Jacksonville, NC. The company specializes in a range of roofing services, including roof replacements and installations, and is known for its professionalism and quality of work.

Services Provided:
– Roof installation
– Roof replacement
– Roofing repairs
– Professional clean-up
– Customer communication

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (910) 378-2600
Website: https://coastalcarolinaroofingexperts.com/

Customer Reviews and Sentiment:
Coastal Carolina Roofing Experts, Inc has received positive reviews from customers across multiple platforms:

Google Reviews: 4.6 stars based on 113 reviews.

Positive feedback emphasizes the company’s professionalism, effective communication, and high-quality workmanship. Customers specifically praised the promptness of service and thorough clean-up post-installation.

Examples of positive reviews include:
“Many thanks to ‘Joe’… The installers were courteous and professional.” – Richard Charett
“We had our roof replaced… they were very communicative and had the roof complete in less than two days.” – Emma Homan
“They didn’t leave any trash/debris behind.” – Kirby Camper

However, a complaint was noted regarding a lack of follow-up after an assessment, leading to customer dissatisfaction:
“After showing up to assess the job I never heard from them again.” – Jonathan Lougee

Review Summary:
Positive Sentiments: Professionalism, prompt service, effective communication, quality workmanship, and thorough clean-up.
Negative Sentiments: Issues with follow-up communication.

Additional Ratings:
BirdEye: 4.6 stars based on 113 reviews, supporting the trend of customer satisfaction.
Total Lead Smart Rating: 8.5

Conclusion:
Coastal Carolina Roofing Experts, Inc appears to be a reliable choice for roofing services in Jacksonville, NC, recognized for their professional service and quality work. However, potential customers should be mindful of the noted communication issue before proceeding with their services.