Integrity Roofing, LLC in Hickory, North Carolina 28602

Integrity Roofing, LLC

1612 Tate Blvd SE, Hickory, NC 28602

4.8 (222 reviews)

Overview:
Integrity Roofing, LLC is a prominent roofing contractor based in Hickory, NC, specializing in roof replacement and repair services. With a focus on customer satisfaction and quality workmanship, the company has built a strong reputation in the community for its reliable services.

Services Provided:
– Roof installation
– Roof replacement
– Insurance claim assistance
– Roof inspections
– Quality craftsmanship

Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (828) 448-0855
Website: https://integrityroofingnc.com/?utm_source=gmb&utm_medium=organic&utm_campaign=button

Customer Reviews and Sentiment:
Integrity Roofing, LLC has received highly favorable reviews across various platforms:

Google Reviews: 4.8 stars based on 222 reviews.

Positive feedback emphasizes excellent communication, professionalism, and high-quality workmanship. Customers frequently express trust in the company’s ability to navigate insurance claims and appreciate the neatness of the installation process.

Examples of positive reviews include:
“This company is amazing. Highly recommended!” – J
“Great experience from start to finish… good communication thru the whole process.” – Mark Edward Kimmet
“We love our new roof! It looks awesome…Quality work!” – Shannon Harmon

However, a negative review highlights serious concerns regarding workmanship:
“I paid $11,547.01 for repairs… Integrity Roofing’s lack of accountability has caused financial and emotional distress.” – Hunter Whisenant

Review Summary:
Positive Sentiments: Excellent communication, high-quality workmanship, professionalism, ease of working with insurance, and trustworthiness.
Negative Sentiments: Serious workmanship issues, lack of accountability, and unresolved complaints regarding repairs.

Additional Ratings:
BirdEye: 4.8 stars based on 222 reviews, reflecting overwhelming customer satisfaction with very few complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint noted, pertaining to unresolved workmanship issues.
Total Lead Smart Rating: 8.1

Conclusion:
Integrity Roofing, LLC stands out as a reliable choice for roofing services in Hickory, NC, with high ratings for customer satisfaction and quality workmanship. However, potential clients should be cautious and consider the serious concerns raised in some reviews regarding workmanship and accountability.

Member Since August 2024

Listing Id 487410

Contact Info

1612 Tate Blvd SE, Hickory, NC 28602
(828) 448-0855
Lead Smart Rating :
8.1/10.0

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Listing location

1612 Tate Blvd SE, Hickory, NC 28602

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Reviews

2 days ago

This company is amazing. Highly recommended!

Mark Edward Kimmet

4 days ago

Great experience from start to finish. They helped me thru an insurance claim in a way that I could trust them to have my best interests in mind. Good communication thru the whole process. And most importantly… great workmanship with the installation of our new roof. We love the finished product. Highly recommended for anyone looking for a trustworthy roofing contractor.

Shannon Harmon

a month ago

We love our new roof! It looks awesome and Integrity made the process simple. I feel they did quality work and only took one very full day.

Laura Harmon

a month ago

We were very happy to have our 23 yr old roof replaced by Integrity Roofing! The whole process from start to finish was very easy and seamless. They were able to work closely with our insurance company and get it covered in full, minus the difference in an upgraded shingle we chose. The installers arrived in time and worked hard all day to have it completed in one day, including clean up. I appreciated the communication throughout the whole process and the fact that no one was pushy and treated us respectfully. I highly recommend this company for your roofing needs! Ours looks awesome!

Greg Coley

a month ago

Integrity Roofing was the only one of 3 Roofing co. who advised me I had hail damage and a justified insurance claim. Adjuster agreed and instead of a $16k fix I ended up with a $1k deductible fix. Had it not been for Jack Vinson and crew I would have been another victim. Upon repair, Jack advised me that they would come and go and other than a new roof I wouldn’t know they had been there. They delivered 🙌

lynda baker

a month ago

We had a great experience working with Jack! He kept us informed every step of the way and we now have a beautiful, new roof!

Patriot One

a month ago

Today we had our roof inspected by Allen with Integrity Roofing LLC, Hickory, NC. Allen was on time, very professional and fully explained what he was going to inspect on our roof. I would highly recommend Integrity Roofing LLC based on our first impression with Allen. ⭐️⭐️⭐️⭐️⭐️.

Mike Dee

3 months ago

Team did a good job replacing the roof. Jason was great. He came by on the weekend when it was convenient for me to do the paperwork and collect payment.

Clay Stanley

4 months ago

These guys did an absolutely fantastic job from start to finish. It started with clear cut communication and options about how to remedy my problem. They helped me through my insurance claim, and did great job on my roof. With all of that, and an incredibly attractive price, I recommend using this company to anyone!

Hunter Whisenant

4 months ago

I am filing a complaint against Integrity Roofing for poor workmanship during my roof installation on December 16, 2021. I paid $11,547.01 for repairs listed in my mortgage. Integrity Roofing laid shingles on rotten wood, compromising safety. They also nailed a piece of wood to trusses, risking collapse. Despite acknowledging the issues, Integrity Roofing failed to rectify them. They claim a 3-year labor warranty but haven’t honored it. Attempts to seek resolution through their insurance were futile as they lack coverage for damages to my roof. Additionally, when an adjuster found another weak spot, I was denied a copy of the report, stating they work for Integrity Roofing. Another contractor discovered brackets not replaced during repairs. Integrity Roofing’s lack of accountability and refusal to uphold industry standards have caused financial and emotional distress.