King Roofing Consultants in Charlotte, North Carolina 28209

King Roofing Consultants

4831 Buckingham Dr, Charlotte, NC 28209

4.6 (13 reviews)

Overview:
King Roofing Consultants is a reputable roofing contractor based in Charlotte, NC. The company offers high-quality roofing services, including inspections, installation, and insurance assistance, focusing on customer satisfaction and efficient project execution.

Services Provided:
– Roof inspections
– Roof installation
– Insurance claims assistance
– Quality workmanship
– Cleanup and project follow-up

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (704) 208-7021
Website: N/A

Customer Reviews and Sentiment:
King Roofing Consultants has an overall rating of 4.6 stars based on 13 reviews.

Positive feedback highlights the company’s professionalism, thoroughness, quality of work, and customer service. Customers appreciated the effective communication, detail-oriented approach, and prompt completion of projects.

Examples of positive reviews include:
“John has helped me through several real estate deals where the client needed a new roof… His company continues to exceed expectations.” – Alison Lee
“Professional group that met our expectations… did a great job cleaning up after the project.” – Randy Martin

A complaint noted poor customer service, which indicates a need for improvement in client interactions.

Review Summary:
Positive Sentiments: Professionalism, thoroughness, effective communication, quality workmanship, excellent customer service.
Negative Sentiments: Instances of poor customer service.

Additional Ratings:
BirdEye: 4.6 stars based on 13 reviews, confirming strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint in the last three years regarding poor customer service.
Total Lead Smart Rating: 8.2

Conclusion:
King Roofing Consultants is a solid choice for roofing services in Charlotte, NC, known for their detail-oriented approach and customer-focused services. However, potential customers should consider the reported issue with customer service while making their decision.

Member Since August 2024

Listing Id 471212

Contact Info

4831 Buckingham Dr, Charlotte, NC 28209
(704) 208-7021
Lead Smart Rating :
8.2/10.0

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Listing location

4831 Buckingham Dr, Charlotte, NC 28209

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Reviews

Alison Lee

5 months ago

John has helped me through several real estate deals where the client needed a new roof. He is knowledgeable and thorough as he discusses the options and makes recommendations based on a qualified inspection of your roof, and all its component parts. His company continues to exceed expectations. They work with your insurance company and deliver on time quality work. John tells it like it is, and does what he says he is going to do. I like that, and I think you will too.

Kenny Waite

2 years ago

John and his team did a fantastic job. Everything was always as promised and very detailed.

Randy Martin

2 years ago

Professional group that met our expectations. The crew was respectful, quick, and did a great job cleaning up after the project. Will definitely use them again.

Amy Cooke

2 years ago

John is a delight to work with. He is thorough, knowledgeable, professional and punctual. His team did a stellar job on the roof of my 70 year old home and paid attention to detail. Further, the clean up job was complete leaving no signs of debris anywhere. John provided great follow-up after the job and explained everything to me in detail. Excellent customer service!

Dan Burns

2 years ago

John helped make the replacement of our roof happen in a very time constrained period.

Rod Brostrom

2 years ago

I highly recommend John King and his team. John was thorough and professional in working with my insurance company in filing the claim. He has a team of experienced workers who met my expectations in every way as the job was completed. I hope that I don’t need another roof for many years. When and if I do, I hope that John and his team will be available to assist me.

Kinsey Sheehan

2 years ago

John King’s attention to detail, professionalism, follow up and flexibility to work around our schedule were top notch. Highly recommend King Roofing Consultants.

Greg Sito

3 years ago

Professional installation, adjusted job upon my confirmation. Could not ask for a better Roofing installation experience. Quality products and workmanship. Highly recommend King Roofing Consultants.

Karla Tuttle

3 years ago

John and his crew are very professional and efficient. They completed the job promptly and handled all insurance aspects. They made the job effortless!

Kim Shropshire White

4 years ago

Poor customer service