Top To Bottom Roofing & Home Improvement Company LLC in Rochester-NY, New York 14617

Top To Bottom Roofing & Home Improvement Company LLC

1172 Lakeshore Blvd, Rochester, NY 14617

4.7 (47 reviews)

Overview:
Top To Bottom Roofing & Home Improvement Company LLC is a reputable roofing contractor located in Rochester, NY. The company specializes in various home improvement services, with a strong focus on roofing and customer satisfaction.

Services Provided:
– Roofing
– Gutter installation
– Chimney sealing
– General home improvement

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (585) 338-9865
Website: https://rochesterbasementandroofing.com/

Customer Reviews and Sentiment:
Top To Bottom Roofing & Home Improvement Company LLC has a solid rating of 4.7 stars based on 47 reviews.

Positive feedback highlights the company’s quality workmanship, prompt response, professionalism, and exceeding customer expectations.

Examples of positive reviews include:
“John installed new gutters and helped seal up an old chimney. The work is very good.” – Andrew Rhoads
“John took pictures of everything & explained what was needed. The workmanship is excellent!” – Judy Travis
“Great customer service… he was able to start work the next day.” – Deb Price

Negative feedback includes issues related to customer communication, such as delays in receiving quotes, leading to some hesitation in hiring.

Example of a negative review:
“I requested a quote on a bath remodel 2 weeks ago & no one has gotten back to me.” – Susan Nichols

Review Summary:
Positive Sentiments: Quality workmanship, timely service, great customer service, professional behavior, and detail-oriented.
Negative Sentiments: Delayed responses to quotes and some communication issues.

Additional Ratings:
BirdEye: 4.6 stars based on 30 reviews, reflecting strong customer satisfaction overall.
Total Lead Smart Rating: 8.5

Conclusion:
Top To Bottom Roofing & Home Improvement Company LLC is a reliable option for roofing and home improvement services in Rochester, NY. Customers praise their quality work and professionalism, although prospective clients should be mindful of some communication delays when seeking quotes.

Member Since August 2024

Listing Id 512500

Contact Info

1172 Lakeshore Blvd, Rochester, NY 14617
(585) 338-9865
Lead Smart Rating :
8.5/10.0

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Listing location

1172 Lakeshore Blvd, Rochester, NY 14617

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Reviews

Susan Nichols

3 months ago

I requested a quote on a bath remodel 2 weeks ago & no one has gotten back to me. Now if they do I’d hesitate to hire.🫤 …

Andrew Rhoads

3 months ago

John’s great! We bought an older house last year and had a “to-do” list from the home inspection. John installed new gutters and helped seal up an old chimney. He does many other projects and the work is very good. We will continue with his services as long as he offers them!

David Cobb

3 years ago

Excellent – timely and knowlegeable.

Jeana Walker

4 years ago

I highly recommend using John Geer and top to bottom home improvement they are simply the Best went above and beyond I am completely satisfied with his professional service all the work was done and completed in a timely fashion and done to a T

Judy Travis

4 years ago

Top To Bottom Home Improvement is the best! I had attic issues & when John & his crew came & looked over the job, they found that the roofer I hired 4 years ago didn’t replace the vents & they were leaking plus several other roof problems. In the attic, they had to even out rafters & generally make it more secure. John took pictures of everything & explained what was needed. The workmanship is excellent, the crew fantastic. I am so happy with the work that it was all I could do not to do a ‘happy dance’ (I did later). I highly recommend this company.

Deb Price

4 years ago

Great customer service. Very fair prices. I called 3 companies to fix my roof and John was the only one to come out the day I called and he was able to start work the next day. He informed me the repair might be extensive,quoted me an estimate and went above and beyond to get the job done. John takes pride in his work and truly wants to help his customers. He even helped me with my insurance company. I HIGHLY recommend this company for their quality workmanship

Heather Bennett

4 years ago

11/10 service!!!!

Alexandria Robare

4 years ago

Top to Bottom is a very professional home improvement company. The owner John is very detail oriented and customer service is fantastic. Would definitely recommend them to anyone looking for home improvements.

Anthony Ferrara

4 years ago

Awesome guy /terrific work and work ethic/easy to work with/ you will not be disappointed

tom robare

4 years ago

Top to bottom is an excellent choice for home improvements. They are a great crew who works fast and is very knowledgeable while explaining the process so anyone can understand what’s going on. John the owner is on the job overseeing and working with his guys to make sure everything is done right. By far the best company to use for home improvements I will recommend to anyone who needs work done on their house.