Astec Re-Ply Roofing Systems

Overview:
Astec Re-Ply Roofing Systems is a roofing contractor located in Binghamton, NY. The company specializes in roofing solutions primarily offering products designed to address issues such as leaky metal roofs. They are recognized for their high-quality products and customer service.

Services Provided:
– Roofing solutions for commercial and industrial roofs
– Repairs and coatings for leaky metal roofs
– Customer support for product inquiries

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (800) 223-8494
Website: http://www.icc-astec.com/

Customer Reviews and Sentiment:
Astec Re-Ply Roofing Systems has received a mix of feedback across various platforms:
– Google Reviews: 4.4 stars based on 7 reviews.

Positive feedback emphasizes the quality of products and customer service, with customers particularly highlighting the effectiveness of their roofing coatings and the professionalism of their team.

Examples of positive reviews include:
“Best product for your leaky metal roof!” – Sandra Bulley
“Astec team and products are top of the line!” – Travis Witt
“Great company with great people.” – Antoine “Tony” Loup

However, there is notable negative feedback due to a lack of follow-up communication and customer service issues.

Example of negative review:
“Lack of good content. Zero follow up from calls and emails.” – Jeff Papillon

Review Summary:
Positive Sentiments: High-quality products, effective roofing solutions, knowledgeable customer service, and professionalism.
Negative Sentiments: Issues with communication and customer follow-up.

Additional Ratings:
Total Lead Smart Rating: 7.0

Conclusion:
Astec Re-Ply Roofing Systems is positioned as a reputable choice for roofing products in Binghamton, NY, particularly for those seeking solutions for leaky roofs. While many customers praise the products and service, potential clients should also consider the concerns raised about customer communication before engaging with the company.