Sutton Roofing & Construction LLC in Hobbs, New Mexico 88240

Sutton Roofing & Construction LLC

1820 N Gary Ln, Hobbs, NM 88240

3.5 (17 reviews)

Overview:
Sutton Roofing & Construction LLC is a roofing contractor located in Hobbs, New Mexico. The company specializes in various roofing services, promising quality work and customer satisfaction.

Services Provided:
Roof repairs, installation, storm damage repair, roof leak repairs, free estimates, quality workmanship, and cleanup.

Hours of Operation:
Monday to Friday: 9 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (575) 397-0002
Website: http://www.suttonroofingnm.com/

Customer Reviews and Sentiment:
Sutton Roofing & Construction LLC has received mixed reviews across various platforms:

Google Reviews: 3.5 stars based on 17 reviews.

Positive feedback highlights the company’s professionalism, attention to detail, and quality of work. Customers have appreciated their responsiveness and thorough cleanup.

Examples of positive reviews include:
“Very professional, make sure everything is done right.” – Ice Man
“Sutton Roofing has met all of our roofing needs going above and beyond!” – Melissa Gilcrease
“They are quick to get an estimate given and showed professionalism.” – Tiffanie Greenfield

However, there are notable complaints regarding poor communication and delays, leading to customer frustration.

Examples of negative reviews include:
“Don’t waste your time!!!!!” – Lisa Trascher
“Tried for 3 months to get them to finish a job they had already got paid for.” – Shawnn Phillips

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, prompt service, attention to detail, and good cleanup.
Negative Sentiments: Poor communication, delays in service, unresolved complaints, and unprofessional behavior.

Additional Ratings:
BirdEye: 3.5 stars based on 17 reviews, reflecting a similar division in customer satisfaction.
Total Lead Smart Rating: 5.4

Conclusion:
Sutton Roofing & Construction LLC offers a variety of roofing services in Hobbs, NM, and has received feedback for both quality work and significant communication issues. Potential customers should weigh the positive experiences against the concerns raised by others before proceeding with their services.

Member Since August 2024

Listing Id 487724

Contact Info

1820 N Gary Ln, Hobbs, NM 88240
(575) 397-0002
Lead Smart Rating :
5.4/10.0

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1820 N Gary Ln, Hobbs, NM 88240

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Reviews

Jonah Gutierrez

a week ago

Used them to repair wind roof damage years back. Great communication the first time. Had to call them back to fix poor workmanship. Attempted to use them again for hail damage, terrible communication efforts on their part. Doesn’t seem they have a dedicated office/secretary because of the blatant disorganization. Ultimately had to switch to another roofing company to get the job done.

Ice Man

3 weeks ago

Very professional, make sure everything is done right. And if you have any problems, they will take care of you.

Melissa Gilcrease

a month ago

Paying attention to detail and quality of work, Sutton Roofing has met all of our roofing needs going above and beyond! It’s been a pleasure working with the owners and their crew! I highly recommend Sutton!

Tiffanie Greenfield

2 months ago

We have used Sutton Roofing & Construction on multiple occasions and have been happy with the work that was done. They are quick to get an estimate given and showed professionalism while on our jobs. I have never seen a crew care so much about not only doing the job right but also making sure the job site is cleaned up after they are finished. We highly recommend them!

Courtney Jazek

2 months ago

Sutton roofing did a great job on my roof! Fast, trusting and reliable! Will definitely be calling them again for any and all roofing problems! Highly recommended!

Lisa Trascher

2 years ago

Don’t waste your time!!!!! For over a year we’ve been trying to get them out and every time Chris says he is going to have someone out there. Terrible company!!!

Shawnn Phillips

3 years ago

Tried for 3 months to get them to finish a job they had already got payed for.

Megan Roe

3 years ago

Great people and great service

Stephanie Murphy

3 years ago

Sutton Roofing put a very nice roof on our home. Later when it rained & leaked, I called. Chris came, found the leak and kindly repaired the roof! Now years later, I’m calling Sutton Roofing for another quality job! I also spoke to a very kind, gracious lady that put the plan into action! Not one of is perfect, may we be kind to one another.

Ana Gonzalez

4 years ago

The work on our Home was suppose to be done a month ago and has yet to be finished.. very unprofessional and very short in communication… very messy… promise dates have been broken several times… Totally expected a smoother process due to it just being paint and flooring… they messed up my trim.. they splattered paint all over everything… not satisfied at all!!!