Stonebrook Exterior

Overview:
Stonebrook Exterior is a reputable roofing contractor located in Lincoln, NE. With a strong emphasis on professionalism and quality service, they have established themselves as a reliable choice for roofing and exterior work in the area.

Services Provided:
– Roofing installation and repairs
– Exterior work
– Customer service and support

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (402) 438-5559
Website: https://www.stonebrookexterior.com/

Customer Reviews and Sentiment:

Stonebrook Exterior has garnered a 4.5-star rating based on 189 reviews.

Positive feedback highlights the company’s professionalism, dependability, and quality of work. Customers appreciate their fast service and effective communication.

Examples of positive reviews include:
“Stonebrook stands out for their professionalism and dependability… Top notch!” – Kathy French
“Great Customer Service!” – Jessica Fitl
“I don’t see many roofers wear harnesses like these guys do. You can tell they truly care about the quality of their work.” – Brian Dillon

However, negative feedback mentions issues with unprofessionalism and poor driving behavior from their employees.

Examples of negative reviews include:
“This has to be one of the most unprofessional companies in Lincoln.” – Robert Wilson
“Dangerous drivers going too fast.” – Justin Pike

Review Summary:
Positive Sentiments: High levels of professionalism, quick response times, quality service, and strong customer support.
Negative Sentiments: Reports of unprofessional behavior and dangerous driving incidents.

Additional Ratings:
BirdEye: 4.5 stars based on 189 reviews, supporting the general trend of customer satisfaction despite some complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been four complaints in the last three years.

Total Lead Smart Rating: 7.8

Conclusion:
Stonebrook Exterior appears to be a solid choice for roofing services in Lincoln, NE, noted for their professionalism and quality work. However, potential customers should be mindful of the mixed reviews and reported conduct issues before making their decisions.