Summit Roofing

Overview:
Summit Roofing is a roofing contractor based in Helena, Montana. The company specializes in roof repairs and installations, with a focus on both residential and commercial projects.

Services Provided:
Roof repairs, leak detection, roofing installations, commercial roofing.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (406) 443-3922
Website: www.summitroofing.info

Customer Reviews and Sentiment:
Summit Roofing has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 4 reviews.

The positive feedback includes appreciation for the company’s ability to make temporary repairs and their eventual responsiveness.

Examples of positive reviews include:
“Summit investigated our roof problems, made at least temporary repairs, and is working with us to come up with a more permanent solution.” – Paul Diegel
“Great commercial roofing company.” – Robi Kinder

However, there are notable complaints regarding poor communication and aggressive behavior from their staff.

Examples of negative reviews include:
“They did repairs on my roof to fix leaks… the roof still leaks, and they won’t return my calls or emails.” – Paul Diegel
“This company employs people who have zero regard for other people.” – Hayden Campbell

Review Summary:
Positive Sentiments: Responsiveness to issues, capability in handling repairs, quality commercial work.
Negative Sentiments: Poor communication, allegations of unprofessional behavior from staff, unresolved issues with roofing repairs.

Additional Ratings:
BirdEye: 4.0 stars based on 4 reviews, reflecting similar sentiments with some issues noted regarding communication and service consistency.
Better Business Bureau (BBB): The business has a profile and is accredited, but detailed ratings and complaints are not available based on the current data.
Total Lead Smart Rating: 5.5

Conclusion:
Summit Roofing presents itself as a competent choice for roofing services in Helena, MT, particularly for commercial projects. While there are instances of quality work and responsiveness to customer issues, potential clients should remain cautious of the negative experiences shared by some customers regarding communication and staff behavior before making a decision.