Jess’ Residential Roofing in O'Fallon-MO, Missouri 63366

Jess’ Residential Roofing

7190 Heartland Dr, O'Fallon, MO 63366

4.8 (21 reviews)

Overview:
Jess’ Residential Roofing is a reputable roofing contractor located in O’Fallon, MO. They specialize in roofing, siding, gutters, and downspouts, providing high-quality residential services with a strong focus on customer satisfaction.

Services Provided:
– Roofing installation and repair
– Siding installation
– Gutter and downspout services
– Insurance claims assistance

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (636) 980-4245
Website: http://jessresidentialroofing.com/

Customer Reviews and Sentiment:
Jess’ Residential Roofing has received a stellar rating of 4.8 stars based on 21 reviews across different platforms.

Positive feedback underscores the company’s professional, friendly staff and efficient service execution. Customers repeatedly highlight their satisfaction with the quality of work, particularly the seamless insurance claim process and thorough cleanup after projects.

Examples of positive reviews include:
“Professional & friendly staff did a great job on roofing and siding as well as gutters and downspouts.” – Ellen Jones
“Jess was outstanding. He thoroughly explained the process step by step… A+++ recommendation.” – Forex Klepto
“I appreciate that they’re a local company… Jess’ Roofing was friendly & I’m very satisfied with their work.” – Megan Owens

One complaint noted issues with damage caused during the siding work and delays in resolutions.

Review Summary:
Positive Sentiments: Professionalism, friendly service, quality workmanship, seamless insurance handling, and responsiveness.
Negative Sentiments: Issues with work damage, long resolution times for complaints.

Additional Ratings:
BirdEye: 4.8 stars based on 21 reviews, reflecting strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile with an outstanding rating but hasn’t been accredited. There have been no complaints reported in the last three years.
Total Lead Smart Rating: 8.5

Conclusion:
Jess’ Residential Roofing stands out as a reliable choice for roofing services in O’Fallon, MO, praised for their professionalism and thoroughness. However, potential customers should remain aware of the mixed experiences regarding service issues before making a decision.

Member Since August 2024

Listing Id 505014

Contact Info

7190 Heartland Dr, O'Fallon, MO 63366
(636) 980-4245
Lead Smart Rating :
8.5/10.0

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Listing location

7190 Heartland Dr, O'Fallon, MO 63366

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Reviews

Ellen Jones

2 weeks ago

Professional & friendly staff did a great job on roofing and siding as well as gutters and downspouts.

Joe R

2 weeks ago

Excellent service, no issues, very happy with the results! Thanks Jess!!

Forex Klepto

3 months ago

Jess was outstanding. He thoroughly explained the process step by step, and worked around our schedule. After the job had started it was discovered that the color was no longer in production. Jess worked with the insurance company to replace all of the siding, he took. It’s hard finding people that you can trust to perform as expected. There were no surprises and Jess was upfront and honest the entire process. Once all of the materials arrived the job was completed in 3 days as promised. The best thing about the experience is he is local and was never unreachable. A+++ recommendation.

Megan Owens

3 months ago

I had a great experience with Jess’ Residential Roofing. The inspection, insurance, & scheduling process went smoothly. My roof was done the day I was told it would, looks awesome, & the crew did an impressive job cleaning up afterwards. I appreciate that they’re a local company, with the recent storm there have been a lot of out of state companies I’ve been warned against. Jess’ Roofing was friendly & I’m very satisfied with their work. Defiantly recommend them.

Alex Barnard

3 months ago

Jess made the process fast and smooth, workers came in on Saturday and were done mid morning Monday… If anyone in the area has the option to choose this company, I fully recommend it. It’s great having people out there that are personal and professional at the same time….I definitely give them 5 stars

Danielle Houdashelt

3 months ago

Legit got my whole roof plus siding, gutters covered by insurance. Jess met with insurance agent and took care of everything. All I had to do was pay my deductible & he handled the rest. Highly recommend and he’s local so if I have any issues in the future he’s there to help.

James Steimel

10 months ago

I got siding done, and the workers damaged my house during the progress. Took them 45 days for them to fix it after being told each week that it will get done by Friday. I will probably never use this company again.

Ryon Fears

11 months ago

Amazingly fast help after a storm took some shingles. Jess is really cool to work with and his roofer, Gerardo, was super helpful when he came out. Even cleaned out my gutters when he was on the roof. Of course I paid him for it. Great experience and very grateful. Thanks again Jess! Please hang your banner on my fence😁😎

Dawn Hamilton

3 years ago

It was an absolute pleasure doing business with Jess. I called him to come fix a leak around our vent pipe. He looked over the roof thoroughly and was able to make the vent pipe repair the same day. He was kind, professional and reasonably priced. I highly recommend Jess!

Weary Willie

3 years ago

Jess has repaired damaged roofs for me several times. He’s responsive and affordable. I recommend.