Signature Exteriors, Inc. in Maryland Heights, Missouri 63043

Signature Exteriors, Inc.

11832 Dorsett Rd, Maryland Heights, MO 63043

4.8 (195 reviews)

Overview:
Signature Exteriors, Inc. is a roofing contractor based in Maryland Heights, MO. With a strong reputation for quality work and customer satisfaction, they provide a variety of exterior services including roofing, siding, and damage restoration. The company is known for its responsive and dependable team, particularly in dealing with insurance claims for storm-related damage.

Services Provided:
– Roofing
– Siding
– Gutters
– Storm damage restoration
– Exterior door and window services

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (314) 827-5376
Website: https://saintcharlesroofing.com/

Customer Reviews and Sentiment:
Signature Exteriors, Inc. has received mostly positive reviews across multiple platforms.

Google Reviews: 4.8 stars based on 195 reviews.

Positive feedback highlights the professionalism, responsiveness, and quality of work performed by the team. Customers have praised the company’s ability to manage complex projects and handle insurance processes efficiently.

Examples of positive reviews include:
“Wonderful work and very patient and understanding manager is Jeramie! Hire these guys.” – Ro “RB” Be
“Dustin was great to work with… The roof looks great. Very pleased.” – Ryan Albrecht
“Signature Exteriors performed fantastic work on my home!” – Loretta Wilson

However, a few complaints were noted, including issues related to communication and driving behavior of employees.

Example of a negative review:
“I will never recommend a company whose employees rip through neighborhoods at high speeds.” – Friits Laaste

Review Summary:
Positive Sentiments: High-quality workmanship, excellent customer service, responsiveness, thorough project management, and effective in handling insurance claims.
Negative Sentiments: Concerns regarding communication and employee driving behavior.

Additional Ratings:
BirdEye: 4.8 stars based on 195 reviews, consistent with positive customer experiences.
Better Business Bureau (BBB): The business is not accredited but has a positive profile without unresolved complaints.

Total Lead Smart Rating: 8.5/10. The company enjoys strong customer satisfaction from a large volume of reviews, though a few negative sentiments regarding communication have been noted.

Conclusion:
Signature Exteriors, Inc. stands out as a reliable choice for roofing and exterior services in Maryland Heights, MO, recognized for their professionalism and high-quality work. While the majority of customers express satisfaction, potential clients should consider the few complaints regarding communication and employee conduct when deciding to engage their services.

Member Since August 2024

Listing Id 498253

Contact Info

11832 Dorsett Rd, Maryland Heights, MO 63043
(314) 827-5376
Lead Smart Rating :
8.5/10.0

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11832 Dorsett Rd, Maryland Heights, MO 63043

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Reviews

Ro “RB” Be

3 weeks ago

Wonderful work and very patient and understanding manager is Jeramie! Hire these guys.

Friits Laaste

a month ago

I will never recommend a company whose employees rip through neighborhoods at high speeds, in company vehicles, regardless of the quality of their roof work. Hire wholly considerate employees, or lose business! LSLCA is a neighborhood, not your personal cut-thru. Unacceptable driving on May 24th! Slow down!

Brian JD

2 months ago

Dustin Skeeters is reliable, responsive, friendly, and always works to make sure the work is right. We have now hired him for three major jobs. He delivers each time.

Joseph Fincher

3 months ago

This is the second time I’ve worked with Dustin at Signature and our experience has been amazing. Resolving damage post hail storms isn’t fun and Dustin made it so easy. Never had to worry knowing he was managing everything treating our home like it was his own.

Glenn Ezell

3 months ago

Dustin Skeeters and the crews did a big job with the hailstorm that hit Wentzville in 2023. It was a tall order, from the roof, siding, windows, and gutters. They did it all and a great job. Thanks!!

Loretta Wilson

7 months ago

Signature Exteriors performed fantastic work on my home! They metal wrapped the wood frame around my exterior entry doors & garage doors and reattached gutters. Responded to my request quickly and did exceptional work. Would recommend and use them again.

Sandy Goldstein

10 months ago

Answered the phone every time.The job was done on time. So guess what I have. I got a guy, Dustin. Now you do too. Great Local Company!!

Ryan Albrecht

11 months ago

Dustin was great to work with. We had hail and wind damage and he worked with our inspector and insurance to make sure everything went smoothly. The roof looks great. Very pleased.

Sandy R

a year ago

Dustin came to our house, looked at our roof and deck. He was supposed to go to the office to figure a proposal for the deck. After 3 weeks and calling multiple times for an update, I have never received any information.

Callista Fauss

a year ago

They were able to fix my siding that blew loose/off after a lot windy storms. They were professional and thorough in the repair. I will be using them again in the future!