American Roofing & Construction Inc. in Madison-MS, Mississippi 39110

American Roofing & Construction Inc.

1345 Rice Rd, Madison, MS 39110

4.5 (17 reviews)

Overview:
American Roofing & Construction Inc. is a roofing contractor located in Madison, MS. They specialize in providing roofing solutions, particularly in storm damage repairs and insurance claim assistance.

Services Provided:
– Roofing installation and repair
– Storm damage repair
– Insurance claim assistance
– Roof inspections
– Roof cleaning and maintenance

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (601) 856-5153
Website: https://americanroofingms.com/

Customer Reviews and Sentiment:
American Roofing & Construction Inc. has received generally positive feedback, boasting a 4.5-star rating from 17 reviews on Google Reviews.

Positive sentiments highlight their professionalism, prompt service, and thorough clean-up. Customers have appreciated the high-quality workmanship and the owner’s assistance with insurance claims.

Examples of positive reviews include:
“Ken worked diligently with my Ins… Very pleased with him and his company!” – Cynthia Smith
“Professional, fast, and takes care of you like family!” – Emily McLarty
“The owner was extremely nice and everything was done in a timely manner.” – Scott Duncan

However, there are some negative sentiments regarding communication issues and customer service.

An example of a negative review is:
“The owner thinks it’s okay to threaten customers. I would look elsewhere.” – John Harrison

Review Summary:
Positive Sentiments: High-quality workmanship, prompt service, professional behavior, thorough clean-up, and good customer interaction.
Negative Sentiments: Issues with communication, unmet expectations in customer service, and a few negative interactions with the owner.

Additional Ratings:
BirdEye: 4.5 stars based on 17 reviews.
Better Business Bureau (BBB): Not listed in BBB.

Total Lead Smart Rating: 7.8

Conclusion:
American Roofing & Construction Inc. appears to be a reliable choice for roofing services in Madison, MS, particularly noted for their professionalism and quality work. However, potential customers may want to consider some negative feedback regarding communication before making a decision.

Member Since August 2024

Listing Id 497208

Contact Info

1345 Rice Rd, Madison, MS 39110
(601) 856-5153
Lead Smart Rating :
7.8/10.0

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Listing location

1345 Rice Rd, Madison, MS 39110

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Reviews

Cynthia Smith

a year ago

We had been trying to get storm damage on roof repaired and our insurance company kept denying the claim. So we were referred to American Roofing and spoke with Ken, the owner. He worked diligently with my Ins, he went up on the roof with them and took pictures and showed them the damaged areas. He resubmitted the claim and they accepted it and now I hav a new roof. He sent his roofers out on Friday and they were thru by Sunday evening. His roofers were also nice and did not take many breaks. They cleaned up all the old roofing material and went around and removed all the nails that had dropped!!! If it hadn’t been for Ken, we would not hav gotten a new roof. Very pleased with him and his company!

Emily McLarty

2 years ago

Professional, fast, and takes care of you like family! They’ve been my roofers since 2008 and I wouldn’t want to do business with anyone else.

Scott Duncan

2 years ago

American Roofing and Construction put a new roof on my house and did a wonderful job. The owner, Ken Collette, was extremely nice and everything was done in a timely manner. I would highly recommend them to anyone that needed roofing work.

JAR

4 years ago

Don’t waste your time. Ken will never call you back or show up. Not sure how a company like this stays in business. Update… Yes you have but proves my point.

Keith Farley

4 years ago

I had hail damage from a storm in early March. Ken at American Roofing was one of the contractors my insurance suggested. He discovered a lot more damage than the inspector did, and sent information to my adjuster to get it all covered. His work crews were efficient and very skilled. I had my entire roof re-shingled, several downspouts replaced, my front columns and deck re-stained, and my patio screens replaced. Excellent work and I appreciated that he went to bat for me with the adjuster to ensure everything was identified and repaired.

John Harrison

4 years ago

The roofers themselves were amazing and the quality of work is good. However, the owner of the business thinks it’s okay to threaten customers. I would look elsewhere before referring this company to local neighbors.

Amy Edwards

4 years ago

Ken and his employees are fantastic and trustworthy. They are quick to respond also. I can’t say enough good things about Ken!!

Lauren Bradshaw

4 years ago

I am so impressed by the work done with American Roofing & Construction, Inc. My new roof looks magnificent! (Not to mention adding a beautiful skylight too!) everything turned out perfect! Good job, guys!

Tyler Strickland

4 years ago

I hired American Roofing and Construction to put a new roof on my house and they did a FANTASTIC JOB!! The owner, Ken Collette, quoted me a great price, they were on time everyday and had it finished in no time at all! And.. When they were done with the job, everyone made sure to clean up their mess and they left leaving things just as they found them! I would highly recommend them to anyone, without a doubt!

Kayla Elkins

6 years ago

I would highly recommend American Roofing & construction to anyone, Ken and his guys came to my home to replace my roof and did exactly what they said they were going to do and more. I really appreciate what they have done for me and my family. I didn’t find one nail in yard, I have kids so that was a plus. They cleaned up very professionally. American roofing also works with insurance company’s very well. 5 stars from me and my family.