Deep South Roofing

Overview:
Deep South Roofing is a roofing contractor based in Jackson, MS, specializing in providing roofing solutions for residential and commercial properties.

Services Provided:
Roofing installation, roof repair, professional roofing consultation, customer service.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (601) 346-8144

Customer Reviews and Sentiment:
Deep South Roofing has received mixed reviews across various platforms:
Google Reviews: 3.7 stars based on 3 reviews.

Positive feedback emphasizes the professionalism and helpfulness of the staff, particularly with one reviewer highlighting a positive experience with an employee named Michael.

Examples of positive reviews include:
“Michael was professional and helpful.” – Jared DuBose

Negative feedback, however, highlights significant issues with customer service:
“Can’t get anyone to answer. Went somewhere else. No stars.” – Bill Rothery

Review Summary:
Positive Sentiments: Professional staff, helpful service.
Negative Sentiments: Poor communication and lack of responsiveness.

Additional Ratings:
BirdEye: No ratings available due to insufficient reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited.

Total Lead Smart Rating: 4.0

Conclusion:
Deep South Roofing presents an option for roofing services in Jackson, MS, with noted professionalism but significant concerns regarding communication and customer engagement. Potential clients should weigh the positive experiences against the negative feedback before making a decision.