Infinity Home Improvement in Wyoming, Michigan 49509

Infinity Home Improvement

852 47th St SW, Wyoming, MI 49509

4.5 (234 reviews)

Overview:
Infinity Home Improvement is a roofing contractor located in Wyoming, MI. They specialize in a variety of home improvement services, including roofing, siding, deck construction, and more. With a strong focus on customer satisfaction, they aim to provide efficient and high-quality services to their clients.

Services Provided:
– Roofing
– Siding installation
– Deck construction
– Home improvement projects
– Customer consultations

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (888) 633-9436
Website: https://www.infinityhi.com/

Customer Reviews and Sentiment:
Infinity Home Improvement has received a favorable overall rating of 4.5 stars based on 234 reviews.

Positive feedback highlights the company’s professionalism, efficient service, and friendly staff. Customers have praised the quality of work and the attentiveness of the company to their needs.

Examples of positive reviews include:
“Infinity Home Improvement was an excellent choice. The process was quick, easy and efficient.” – William Graham
“Stacy was wonderful! She was very knowledgeable and easy to work with.” – Iriana Stimac
“Matt & Graham did a great job installing our steps… exceptional customer service.” – Terri Jefferson

The complaints noted issues with scheduling and customer service, specifically regarding missed appointments and communication.

Review Summary:
Positive Sentiments: Professionalism, efficiency, quality of work, knowledgeable staff, and good customer service.
Negative Sentiments: Missed appointments, communication issues regarding schedule.

Additional Ratings:
BirdEye: 4.5 stars based on 234 reviews, indicating strong customer satisfaction with minimal issues reported.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There haven’t been significant complaints noted in the feedback.
Total Lead Smart Rating: 8.5

Conclusion:
Infinity Home Improvement is a reputable choice for home improvement services in Wyoming, MI, recognized for their quality work and responsive customer service. However, potential clients should be mindful of the few negative experiences reported concerning scheduling and communication.

Member Since August 2024

Listing Id 526442

Contact Info

852 47th St SW, Wyoming, MI 49509
(888) 633-9436
Lead Smart Rating :
8.5/10.0

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852 47th St SW, Wyoming, MI 49509

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Reviews

William Graham

3 days ago

I needed to get new siding on my home as it was 40 years old and was sun faded. Infinity Home Improvement was an excellent choice. The process was quick, easy and efficient. The contractor assigned to my job was very professional and took care of everything. The crew was fast and polite. They did a Great job! The owner went above and beyond by personally stopping by my home to review the contractor’s work and answer any questions I had. Many of my neighbors have commented on how much they like the new color of my siding. I will definitely keep them in mind for future projects.

Iriana Stimac

6 days ago

Stacey was wonderful! She was very knowledgeable and easy to work with.

Kim Caro

a week ago

Stacy was AMAZING! She took the time to explain everything that we needed to do and all our payment options. Truly a class act.

Dan Cast

a week ago

Hired this Company to do some repair work, They were to come out and complete work but never showed up nor called to notify me they were not coming out to complete work! I took a day off work and they expected me to take another day off for them to reschedule! Very bad customer service!

Kris Renee

a week ago

John H was great. Helpful and friendly. Kind person great service. Thanks !

Courtney Carlson

2 weeks ago

Infinity Home Improvement did a great job building my new deck! Mitch was awesome in working with me to create the design and get the process started. The installers did a fantastic job putting it together, and Eltina came through to do the final inspection and make sure everything looked good. The only complaint I had was some communication issues when there were delays with the project. Once I addressed the issue with the company though they made a great effort to communicate better, so I kept the rating at 5 stars.

Terri Jefferson

3 weeks ago

Matt & Graham did a great job installing our steps. They were very personable and demonstrated exceptional customer service. Dylan made sure the work met its deadline so that we could provide a safe and functional entry in and out of our home.

Laurie Newkirk

3 weeks ago

Drew and Dylan came by today to show me some of the options I have with gutters and new basement windows. They were kind and extremely helpful! I’ve been dealing with a wet basement and in need of gutters. They have a great product to offer. I look forward to working with them.

Terri Harsch

4 weeks ago

Great job Alesha, Dylan and John did a great job!

Merrille Martinez

4 weeks ago

Stacy was really great in answering all our questions and making sure we got what we wanted. Drew was very nice and professional in making sure we were happy with the final product. We would gladly recommend their work to anyone.