Sears Roofing

Overview:
Sears Roofing, located in Troy, MI, is a roofing contractor known for providing a range of roofing services. Despite its association with the Sears brand, which has seen some operational changes and challenges, the company remains a point of service for many customers in the area.

Services Provided:
Roof installation, roof repairs, warranty services, and consultations regarding roofing issues.

Hours of Operation:
Monday to Friday 8 AM to 6 PM; Saturday 9 AM to 5 PM.

Contact Information:
Phone: (248) 963-5467
Website: https://www.searshomeservices.com/locations/hi/roofing/mi/troy?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBhomeimprovement

Customer Reviews and Sentiment:
Sears Roofing has garnered a mixed collection of reviews, reflected in the following ratings:

Google Reviews: 3.4 stars based on 17 reviews.

Positive feedback expresses satisfaction with the service, as indicated by one customer who noted, “One of the best service of sears. Love it.” – WayToJannah.

Conversely, negative sentiments arise primarily from warranty issues and customer service experiences. For example, one reviewer mentioned, “Since Sears went bankrupt they no longer honor their warranties.” – Linda Mcguckin. Another remarked simply, “They suck.” – Derek Nickleberry.

Review Summary:
Positive Sentiments: Good service experience, satisfaction with the work done.
Negative Sentiments: Issues with warranty coverage, poor customer service experiences, complaints about company reputation.

Additional Ratings:
BirdEye: 3.4 stars based on 17 reviews, indicating a trend of mixed customer satisfaction with some serious concerns.

Total Lead Smart Rating: 5.5

Conclusion:
Sears Roofing in Troy, MI presents a mixed option for potential customers. While it has received praise for service quality from some individuals, significant concerns regarding warranties and customer experiences may influence a customer’s decision. Caution is advised based on the mixed reviews and challenges associated with the brand.