Mills Siding and Roofing in Troy-MI, Michigan 48084

Mills Siding and Roofing

101 W Big Beaver Rd Suite 1400, Troy, MI 48084

4.9 (1116 reviews)

Overview:
Mills Siding and Roofing is a highly-rated roofing contractor located in Troy, MI. The company specializes in roof replacements and repairs, offering a team of experienced professionals known for their dedication to customer satisfaction and quality workmanship.

Services Provided:
– Roof replacements
– Roof repairs
– Gutter installation
– Insurance claims assistance
– Residential roofing services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (248) 453-2056
Website: https://www.millssidingandroofing.com/?utm_campaign=gmb&utm_medium=gbp&utm_source=google

Customer Reviews and Sentiment:
Mills Siding and Roofing has received overwhelmingly positive reviews across various platforms:

Google Reviews: 4.9 stars based on 1116 reviews.

Positive feedback consistently highlights the company’s professionalism, responsiveness, and quality of work. Customers are particularly impressed with the attentive customer service provided by representatives like Nathan and Justin.

Examples of positive reviews include:
“Nathan was amazing as well as everyone else I was in contact with at Mills!” – Golden Bronco
“Work was completed in a timely manner and the crew did a great job of cleaning up afterwards.” – Chris Rey
“Mills team was very professional and responsive.” – Dan Lee

However, there is a notable negative sentiment regarding aggressive sales tactics.
“I would hate to know what happens if you actually give them your information.” – Francis

Review Summary:
Positive Sentiments: Professional and responsive service, high-quality workmanship, thorough clean-up, and helpful representatives.
Negative Sentiments: Aggressive door-to-door sales tactics and complaints about unlicensed solicitation in the neighborhood.

Additional Ratings:
BirdEye: 4.9 stars based on 1116 reviews, reflecting consistent high satisfaction among customers.
Better Business Bureau (BBB): The business has a profile and is BBB accredited with an A+ rating, and there have been no complaints in the last three years.
Total Lead Smart Rating: 9.2

Conclusion:
Mills Siding and Roofing appears to be an excellent choice for roofing services in Troy, MI, known for its professionalism and high-quality work. However, potential customers should be cautious about the aggressive sales tactics reported by some reviewers while considering their overall positive track record.

Member Since August 2024

Listing Id 521520

Contact Info

101 W Big Beaver Rd Suite 1400, Troy, MI 48084
(248) 453-2056
Lead Smart Rating :
9.2/10.0

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Listing location

101 W Big Beaver Rd Suite 1400, Troy, MI 48084

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Reviews

Golden Bronco

a day ago

Nathan was amazing as well as everyone else I was in contact with at Mills! I highly recommended working with Nathan at Mills!

Chris Rey

a week ago

Justin did a wonderful job of walking us through the process step by step. He was attentive to our needs and prompt replying to any questions we had. Work was completed in a timely manner and the crew did a great job of cleaning up afterwards. I would highly recommend Mills Siding and Roofing.

Papa Nedz

a week ago

I was asking our neighbors about their new roof and the cost of it, they said it was covered from their Insurance Company because of a hail storm which we had last July, and I never even realized we had the storm or the damage. They put me in contact with Justin who came over the same day and did a full inspection on our roof and YES we also had the hail damage. He contacted our Insurance Company and they too agreed that there was significant damage and our roof needed to be replaced. Justin did all the contacting from start to finish and within a few short weeks we had a new roof on our house, our back garage and our storage shed. The workers from Mills Roofing and Siding were fast, efficient, and very professional. I would HIGHLY recommend Mills Roofing and Siding to anyone looking to have their house re-roofed

Joshua Dewaal

a week ago

After some hail damage to my roof, Nathan Skene worked with me to replace my roof. As a new homeowner, I wasn’t too familiar with the process, but he went above and beyond to explain all the steps to me. The roof and related repairs were completed ahead of schedule, and Nathan was very easy to work with throughout the project.

Kevin Everts

a week ago

Nathan was very professional and explained the whole process. He answered any questions I had. I wouldn’t hesitate to use Mills again.

S D

2 weeks ago

Had great experience with Mills Roofing. They Scheduled and Completed task within requested time. Cole ( our representative) and other staff at office are very professional and nice. Workers who did roof job were excellent, hard working and didnot waste a minute. I am glad I went to mills for my new roof. Thanks a lot Everyone at Mills roofing

Dan Lee

2 weeks ago

Mills team was very professional and responsive. No pressure or upselling. They lived up to all commitments and the installation team was great as well. Highly recommended and their Google reputation is highly deserved.

Chris Cser

4 weeks ago

We are absolutely thrilled with the exceptional service and top-notch quality provided by Mills Roofing! Their team expertly handled our roof replacement and gutter installation, exceeding our expectations in every way. Their professionalism, attention to detail, and dedication to customer satisfaction are truly impressive. Our new roof and gutters look fantastic, and we couldn’t be happier with the transformation. We highly recommend Mills Roofing to anyone seeking reliable, efficient, and outstanding roofing services. Thank you, Mills Roofing, for a job well done!

Kelly Thomas

4 weeks ago

Nathan was very helpful and informative. He is very responsive to questions and text messages. The whole process was easy! Thank you so much!!!

Francis

a month ago

Absolute vultures. They have been circling our neighborhood for the last month. Have been approached by at least 5 different salesmen. We have been very polite but they are unbelievably aggressive. I was in my driveway with my 3 yo and just asked to be left alone but the young guy just stood in our driveway and would not leave. We put up a “no soliciting sign” just because of this business but they continue to ignore it. Not sure what to do next. If you are approached by these guys, just say no. They will name drop someone in the neighborhood who has agreed to a “free inspection” like “hey do you know Mike? we are working with him etc etc.” I would hate to know what happens if you actually give them your information. update: they operate without a license to go door-to-door in our town. So they are doing this illegally as well.