Maddox Roofing Co. in Rochester Hills, Michigan 48309

Maddox Roofing Co.

1111 Rochester Hills Dr, Rochester Hills, MI 48309

4.2 (5 reviews)

Overview:
Maddox Roofing Co. is a roofing contractor located in Rochester Hills, MI. They specialize in various roofing services, offering both residential and commercial solutions.

Services Provided:
Roof replacement, roof repairs, insurance claim assistance, professional consultation, efficient clean-up services.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (248) 600-5003

Customer Reviews and Sentiment:
Maddox Roofing Co. has received a rating of 4.2 stars based on 5 reviews across different platforms.

Positive feedback emphasizes the company’s professionalism, responsiveness, and quality of work. Customers appreciated the promptness and thorough clean-up provided by the crew.

Examples of positive reviews include:
“Great company. Maddox Roofing Co. were professional in every way, followed up after the work, always responsive…” – Toni Erin
“Maddox Roofing Co. replaced my roof this fall, and they did an exceptional job start to finish…” – Debra Hopkins

Conversely, there was a significant complaint regarding a $99 service fee simply to obtain a quote, which led to customer dissatisfaction.

Review Summary:
Positive Sentiments: Professionalism, responsiveness, efficient work, thorough clean-up, and overall satisfaction with completed projects.
Negative Sentiments: Concerns regarding upfront fees for proposals and limited responsiveness in specific instances.

Additional Ratings:
BirdEye: 4.2 stars based on 5 reviews, indicating general satisfaction with some reservations noted.
Better Business Bureau (BBB): No rating provided.

Total Lead Smart Rating: 7.5

Conclusion:
Maddox Roofing Co. appears to be a reliable choice for roofing services in Rochester Hills, MI, recognized for their professional and responsive service. However, potential customers should consider the noted concerns about fees for estimates before proceeding.

Member Since August 2024

Listing Id 512307

Contact Info

1111 Rochester Hills Dr, Rochester Hills, MI 48309
(248) 600-5003
Lead Smart Rating :
7.5/10.0

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Listing location

1111 Rochester Hills Dr, Rochester Hills, MI 48309

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Reviews

Toni Erin

11 months ago

Great company. Maddox Roofing Co. were professional in every way, followed up after the work, always responsive when I needed them. I recommend Maddox Roofing Co. without any reservations. Use them; you won’ regret it

Debra Hopkins

2 years ago

Maddox Roofing Co. replaced my roof this fall, and they did an exceptional job start to finish. William was my rep, and he was there at every turn. Worked with my insurance adjuster, and was able to get me additional repair work done to the house that he had missed. He showed up with the crew right on time, and they were super fast, efficient, and did a fantastic job cleaning up as well. They had my house complete by early afternoon. Highly recommend them to anyone!

Mike Giudici

2 years ago

Called for a proposal on a new roof and was told by an answering service they would not even come out until I paid a $99 “service fee”. For a quote? No thanks.

Janice Johnston

4 years ago

Thank you so much for your quick response to my issue. Within the next day you came out and repaired my neighbors tile roof that my tree slammed into while cutting it down. I was very impressed with the first response and fair charges.I would definitely use them again.

Phillip Wilson

6 years ago

William and his team at Maddox Roofing Co. transformed our tired looking roof into new again. From the initial meeting I found William most professional from his site inspection to his answering of our questions.His team was professional, friendly and their final result looks great.I would have no hesitation in recommending Maddox Roofing Co.