Turnkey Builders LLC

Laura Tallman

8 months ago

My roof is great. The gutters are junk. I have tried to call them I have left messages I have also e-mailed them. They have never called me back. They installed both. When they did my roof. They were great!! They even had to do it twice. A tree fell on my brand new roof. The owner helped get our insurance to pay to fix it.

Doug Castle

a year ago

Sorry but I just can’t believe these scammers are still in business!!!! I’ve left previous reviews from my experience in 2020/2021. Never had a chance to actually use them because they took my down payment and kept delaying the project. Finally just decided to move on with someone else and forfeit my deposit. Terrible, terrible, terrible. Any good reviews for this company must either be relatives or smoking crack!!! They don’t have a “F” rating from BBB for no reason!!!

Jonathan Langford

2 years ago

Certainly not artisan craftsman, not even the “B” team. Dylan, why won’t you return my calls, email or text messages? You received the write up from the building official and decided to go into hiding. Dylan also took a down payment from my neighbor and never showed. His go to M.O. is to threaten legal action. Make sure you check with LARA for the status of his contractor license.

Brandon Cousins

2 years ago

Turnkey Builders has been a massive disappointment to my family, causing a great amount of stress on my wife and myself. We paid this company to replace our roof back in June 2020 and a short time later we noticed multiple areas of our home were leaking water (when raining and when ice melted). After experiencing difficulty reaching them they finally came out and used caulk to “fix” these leaks, which clearly did not fix them. We again contacted them many times before another person came out to the house, only to provide an estimate on how much it would cost us to fix these leaks. Please just imagine paying all this money for a new roof and then while under warranty, having turnkey builders attempt to get more money from us. It is absolutely disheartening to say the least. These leaks are a direct cause of poor work that was done on our home by this company. Turnkey Builders has not returned any calls since they realized we would not be paying to correct their mistakes. This company was given a very well deserved F rating by Better Business Bureau. Please think twice when purchasing a new roof with Turnkey Builders as we believe their actions show they have great difficulty with communication, quality work, and follow through.

Angela Burd

2 years ago

They took a deposit in March 2020. It’s almost August 2021, they haven’t done the work and have ceased contact with me. 😡 …

Don

3 years ago

My wife and I hired Turnkey to do a complex deck repair and home staining project. Throughout, we found Turnkey Builders professional, prompt and highly skilled. Dylan, the owner and Jordan, the project manager showed personal interest in the project throughout and were helpful and flexible. Working with them and their team was a pleasure and I would absolutely choose Turnkey again.

Ben Rivenbark

3 years ago

I just watched on youtube that they were given a deposit in November of last year, and they never did the work. The lady had to take them to small claims court and sue. Dylan (the owner) never showed up to the court proceeding and a default judgement was levied against him. Then when she posts this on a review, he blasts her. Sounds like Dylan could use some help in the PR department, customer service department, and getting the job done department. I can’t wait to read what kind of response he’s going to leave me. Love you Dylan, buddy! lol

John Public

3 years ago

BBB revoked their accreditation and gave them an “F”. Not a licensed builder.

Jane Diamond

3 years ago

Turnkey Builders installed a new roof on our house in January 2020. The shingles are curling over the entire roof. Shingle manufacturer inspection concluded Turnkey failed to install the underlayment correctly, causing the shingles to curl and tunnel. This inspection report has been given to Turnkey’s owner and our repeated attempts for resolution have been ignored. Nancy Diamond and Greg Millgard

Missy Bryant

3 years ago

Very professional team. The supervisor was Derek and his team worked great together to get my old roof removed and new roof on. They had my old roof removed and my new metal roof installed in half the time I expected. They also beat every other quote that I have gotten in the past. I would recommend this team to anyone looking for quality work.