Sterling Homes & Improvements in Fenton, Michigan 48430

Sterling Homes & Improvements

8049 Mabley Hill Rd, Fenton, MI 48430

4.5 (24 reviews)

Overview:
Sterling Homes & Improvements is a roofing contractor based in Fenton, MI. They offer a range of services including roof replacements, siding installation, and other home improvement projects. The company is known for its commitment to quality and has garnered a reputation for its skilled workmanship.

Services Provided:
– Roofing installation and repair
– Siding installation
– Home improvement projects

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (810) 569-0332
Website: https://www.sterlingbuilt.com/

Customer Reviews and Sentiment:
Sterling Homes & Improvements has received a mix of positive and negative reviews:

Google Reviews: 4.5 stars based on 24 reviews.

Positive feedback highlights the quality of work, professionalism, and courteous staff. Customers appreciate the results of their projects and have praised specific employees.

Examples of positive reviews include:
“Sterling homes replaced my roof and did an amazing job.” – Josh
“Top-tier work and so easy to work with!” – Christina
“They came up with a design and recommendations… we could not be happier.” – Gary Flum

On the other hand, complaints point to poor communication and delays. Some customers have expressed frustration with the company’s responsiveness and service completion times.

Negative review example:
“Had to ask for things to be completed… Incredibly hard to get ahold of.” – Ray Pirozek

Review Summary:
Positive Sentiments: High-quality workmanship, friendly and courteous staff, excellent project results.
Negative Sentiments: Poor communication, delays in project completion, and difficulty in reaching the office.

Additional Ratings:
BirdEye: 4.5 stars based on 24 reviews, consistent with the overall positive sentiment but acknowledges some issues.
Total Lead Smart Rating: 7.2

Conclusion:
Sterling Homes & Improvements presents a solid option for roofing and home improvement services in Fenton, MI, notable for their quality work and dedicated staff. However, potential clients should be mindful of customer complaints regarding communication and project timing before making their decision.

Member Since August 2024

Listing Id 480884

Contact Info

8049 Mabley Hill Rd, Fenton, MI 48430
(810) 569-0332
Lead Smart Rating :
7.2/10.0

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Listing location

8049 Mabley Hill Rd, Fenton, MI 48430

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Reviews

Ray Pirozek

2 weeks ago

DO NOT USE!!! 3 months to get roof, siding and gutters done. Had to ask for things to be completed. Had to explain how things should be completed. Still finding nails and staples around yard. Incredibly hard to get ahold of, no one will answer office phone. Tore up my neighbors yard with trash trailer and had to ask for it to be fixed several times. End result is not any better than any other reputable company. And, oh by the way, we’re done now and you owe us an additional $2000. Call anyone else!!!

Josh

3 months ago

Sterling homes replaced my roof and did an amazing job. No regrets, excellent value and I am looking forward to working with them again.

10 months ago

It’s shame that a company would just ignore clients, not call them back, and not return a phone call. You should update you voicemail as it says “will call back within one business day.” I’ve been waiting 3+ weeks. If you can’t/won’t do the job then tell me, don’t just ignore me. I think your receptionist is slacking.

Christina

a year ago

Save yourself the trouble of searching and just call them! I recently had to do a major project and they did amazing work. I cannot recommend them enough. Mandi is amazing, and so is their crew. Top-tier work and so easy to work with!

Gary Flum

2 years ago

Dan and his crew did an outstanding job when they installed new vynal siding on our home. They even went beyond the normal scope of the job and helped find and repair a water leak caused by a poorly installed window and did it without charge. We were so impressed by the work they did that we had them rebuild our entire deck. They came up with a design and recommendations and did the work and we could not be happier. I would recommend Sterling Homes and Improvements to anyone without reservation.

Edward LaPine

3 years ago

Great company

David Cramer

3 years ago

Sterling did an AWESOME job. We had our siding replaced and an old deck replaced with a new and bigger one. The finished product is better than we expected and their crew was friendly and courteous. I would highly recommend them if you are looking to upgrade your home.

Laura McAlpine

4 years ago

I am very happy with my garage siding! Christi was very patient with answering the many questions that I had about the process. Everyone was very respectful and friendly while the work was being done.

Ken R.

4 years ago

Had a new roof installed. Looks great and was done in a day and a half. Resolved a couple small issues without any questions. A+ company in my books.

Daniel Clement

4 years ago

Absolutely fantastic service. Dan worked with my wife to see where the leak was coming from, resolve the issue in a timely manner as well as go above and beyond with a few other things he saw. He was polite, respectful and professional. I would 100% recommend him to anyone!