Overview:
Mr. Roof is a roofing contractor based in Ann Arbor, MI. The company specializes in roof installations, repairs, and replacements, serving both residential and commercial clients.
Services Provided:
– Roof installation
– Roof repair
– Roof replacement
– Inspection services
– Chimney services
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (734) 557-8002
Website: https://www.mrroof.com/ann-arbor/
Customer Reviews and Sentiment:
Mr. Roof has received generally positive feedback, with a rating of 4.4 stars based on 851 reviews.
Positive sentiments highlight the company’s efficiency, professionalism, and quality of work. Customers appreciate the friendly and professional service alongside thorough clean-up.
Examples of positive reviews include:
“Had a Great experience with Mr Roof… They were very friendly and cleaned up everything when they finished.” – Gary Pietrowski
“The crew was very courteous and professional… 10000/10 recommend.” – Emily Coleman
Conversely, some negative feedback points towards issues with communication and service reliability. Customers expressed dissatisfaction over unaddressed service complaints.
Negative sentiments include:
“Mr. Roof do not stand by their word or work… I have been asking Mr. Roof to fix these issues for over a year.” – Willie Twymon
Review Summary:
Positive Sentiments: Professional and friendly service, efficient work, thorough clean-up.
Negative Sentiments: Communication issues, reliability concerns, unresolved service complaints.
Additional Ratings:
BirdEye: 4.4 stars based on 851 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a few complaints in the last three years regarding unaddressed service issues.
Total Lead Smart Rating: 7.2
Conclusion:
Mr. Roof is a reputable choice for roofing services in Ann Arbor, MI, praised for their efficiency and quality of work. However, potential customers should remain cautious of some unresolved service complaints and communication issues documented in reviews.
Member Since August 2024
Listing Id 462711