Franklin and Templeton Roofing in College Park-MD, Maryland 20740

Franklin and Templeton Roofing

9112 St Andrews Pl, College Park, MD 20740

3.9 (7 reviews)

Overview:
Franklin and Templeton Roofing is a roofing contractor located in College Park, MD. With a history of servicing both older and modern roofs, the company specializes in maintenance, repairs, and roof installations. They have a strong focus on customer service and strive to address customer needs effectively.

Services Provided:
– Roofing installation
– Roof repairs
– Slate roof maintenance
– Copper flashing repairs
– Handling leaks

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (301) 935-5516

Customer Reviews and Sentiment:
Franklin and Templeton Roofing has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 7 reviews.

Positive feedback highlights the company’s knowledge, responsiveness, and affordability. Customers appreciated their punctuality and dedication to service.

Examples of positive reviews include:
“They are very knowledgeable about older houses, honest, responsive, and reasonably priced.” – Elizabeth Pfaffenroth
“Punctual, neat, fast and a great price.” – S Walz
“They are the best and the fastest around.” – Tripp Templeton

Negative sentiments, however, revolve around unresolved issues with leaks and lack of follow-up communication.

Examples of negative reviews include:
“They were unable to solve a leak… After several visits they were still unable to locate the leak.” – Beth Shepherd
“Still have the same leak that I paid this company to fix.” – Patricia Gilbert

Review Summary:
Positive Sentiments: Knowledgeable staff, honest pricing, responsive service, punctuality, and good workmanship.
Negative Sentiments: Issues with leak repairs, lack of communication, and customer dissatisfaction with follow-up services.

Additional Ratings:
BirdEye: Not available
Better Business Bureau (BBB): Not available
Total Lead Smart Rating: 5.5

Conclusion:
Franklin and Templeton Roofing showcases a mix of strong customer service and significant issues related to leak repairs and communication. Potential customers are advised to weigh the positive aspects against the concerns raised in reviews before making a decision.

Member Since August 2024

Listing Id 473395

Contact Info

9112 St Andrews Pl, College Park, MD 20740
(301) 935-5516
Lead Smart Rating :
5.5/10.0

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Listing location

9112 St Andrews Pl, College Park, MD 20740

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Reviews

Elizabeth Pfaffenroth

4 years ago

They have maintained and repaired my slate roof and copper flashing, as well as flat roof over my garage. They are very knowledgeable about older houses, honest, responsive, and reasonably priced. I highly recommend Rick Templeton.

Beth Shepherd

4 years ago

Unfortunately I cannot recommend this roofing company. Franklin and Templeton were unable to solve a leak in our roof that they installed. After several visits they were still unable to locate the leak. Rick told us to wait until there was a good rain. By this time our drywall in the ceiling was falling down. Our Insurance adjuster identified the area of leak. Franklin and Templeton did some repairs. We got a second opinion from another roofing company. They found more damage from the area the insurance adjuster identify. Rick is a nice guy, but could not problem solve our leak. We have asked for reimbursement for the cost of the second opinion ( not repair by the second company, just the evaluation). We have received not response. Do not go with this company if you have a serious concern about your roof.

S Walz

4 years ago

very pleased with Templeton Roofing. Punctual, neat, fast and a great price. They even came on a Sunday to work around the winter weather. Answered calls within a few minutes. Would definitely recommend.

Patricia Templeton

5 years ago

We guarantee our work, been in business for four generations. Do not understand this accusation..Please ask your neighbors for recommendations. Thanks for letting us answer.

Patricia Gilbert

5 years ago

Incompetent. Still have the same leak that I paid this company to fix. The owner and an employee came to my home at least six times and never stopped the leak. Now Mr. Templeton will not return my calls. Do not use this company for any roof work–a waste of money.

Tripp Templeton

8 years ago

They are bet best and the fastest around. They have also been doing this for generations.