Marathon Roofing in Cockeysville, Maryland 21030

Marathon Roofing

221B Cockeysville Rd, Cockeysville, MD 21030

4.4 (8 reviews)

Overview:
Marathon Roofing is a reputable roofing contractor located in Cockeysville, MD. They are known for providing high-quality roofing services, including installation and repair, with a strong emphasis on customer satisfaction and professional workmanship.

Services Provided:
– Roof installation
– Roof repair
– Roofing consultation
– Customer advocacy with manufacturers
– Quality workmanship

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (410) 498-5542
Website: http://marathonroofing.net/

Customer Reviews and Sentiment:
Marathon Roofing has received mostly positive reviews across various platforms:

Google Reviews: 4.4 stars based on 8 reviews.

Positive feedback emphasizes their professionalism, fast and efficient service, exceptional customer service, and thorough clean-up.

Examples of positive reviews include:
“These guys are the best in the business. Excellent work, fair pricing and honest.” – William Cohen
“Marathon exceeded all our expectations…very professional, highly skilled, and very responsive.” – Trish Lavin
“I highly recommend Marathon for any roofing needs…exceptional customer service.” – Mike Goglia

One complaint noted a lack of contact with the company, leading to confusion.
“I’ve never had contact with this company so not sure why I’m being asked to rate them.” – teresa eller

Review Summary:
Positive Sentiments: Professionalism, high-quality workmanship, fast service, responsive communication, good pricing, and thorough clean-up.
Negative Sentiments: Confusion regarding review requests and lack of direct experience leading to a low rating.

Additional Ratings:
BirdEye: 4.5 stars based on 8 reviews, reflecting strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 8.1/10

Conclusion:
Marathon Roofing is a reliable option for roofing services in Cockeysville, MD, renowned for their professional approach and quality work. While the majority of customers report positive experiences, potential clients should be aware of the occasional confusion around feedback practices.

Member Since August 2024

Listing Id 473265

Contact Info

221B Cockeysville Rd, Cockeysville, MD 21030
(410) 498-5542
Lead Smart Rating :
8.1/10.0

Get A Quote Claim

Listing location

221B Cockeysville Rd, Cockeysville, MD 21030

Get Direction

Reviews

William Cohen

7 months ago

These guys are the best in the business. Excellent work, fair pricing and honest. Highly recommended!

teresa eller

9 months ago

Ive never had contact with this company so not sure why im being asked to rate them. Seems odd.

John Black

a year ago

very fast, efficient, no leaks since done

Wenjing Shao

a year ago

Thank you for the great job!Fast and professional! I am highly recommend!Thank you Scott,Ashley,Manuel and all your workers! –Sean

Trish Lavin

a year ago

Marathon exceeded all our expectations. The supervisor and crew were very professional, highly skilled, and very responsive. Their price was fair and they performed the work in a timely fashion. We highly recommend them.

Mike Goglia

a year ago

I recently had the pleasure of working with Marathon Roofing for a new roof on my home, and I highly recommend them. Not only did they provide excellent workmanship and service, but they also went above and beyond to act as an advocate for me with the shingle manufacturer. When I first called, Scott came out quickly and provided a very detailed estimate. During the installation, I noticed a defect in the shingles that were installed on my roof. When I brought this to Marathon’s attention, Scott immediately contacted CertainTeed, the manufacturer. CertainTeed acknowledged the defect and agreed to redo the entire roof at their expense! The team at Marathon were diligent in their advocacy efforts and communicated with CertainTeed on my behalf. They kept me informed throughout the entire process and made sure that the issue was resolved quickly and to my satisfaction. In addition to their advocacy efforts, the quality of their workmanship was exceptional. The team arrived on time, worked efficiently, and took great care to protect my property during the repair process. The entire job was completed in one day. Manuel, the job supervisor, was a pleasure to work with, very knowledgeable, and answered all my questions and concerns. They also cleaned up thoroughly after the job was completed. Overall, I highly recommend Marathon for any roofing needs. Scott, Ashley and Manuel delivered exceptional customer service. Their professionalism, attention to detail, and advocacy efforts make them stand out from the rest. Thank you for a job well done!

Robert Waters

a year ago

Facebook link didn’t work well, but Google did. I gave Marathon a good referral so I suppose that counts for something.

Carol Feeley

a year ago

I have used Marathon Roofing several times myself and have referred many friends and family members. Scott is super-responsive, their project managers are great, communication is stellar, and the crew that does the work is super-fast, does quality work, and cleans up the site when they’re finished.