Rooftop Designs in Beltsville, Maryland 20705

Rooftop Designs

11601 Edmonston Rd, Beltsville, MD 20705

4.9 (413 reviews)

Overview:
Rooftop Designs is a leading roofing contractor based in Beltsville, MD. The company specializes in residential roofing installations and repairs, offering professional and personalized service to its customers.

Services Provided:
– Roofing Installation
– Roofing Repairs
– Window Replacement
– Personalized Consulting
– Budget-Friendly Solutions

Hours of Operation:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (855) 662-7388
Website: https://www.rooftopdesigns.net/?utm_source=local&utm_medium=organic&utm_campaign=beltsville

Customer Reviews and Sentiment:
Rooftop Designs has received overwhelmingly positive feedback across various platforms:

Google Reviews: 4.9 stars based on 413 reviews.

Positive sentiments highlight the company’s knowledgeable staff, excellent customer service, and overall efficiency. Customers are particularly pleased with the personalized approach and budget-friendly pricing.

Examples of positive reviews include:
“Richard explained everything in detail, and answered all of our questions.” – David Hayes
“Daniel Russell is absolutely wonderful, haven’t dealt with a representative that was so patient and poised.” – Bray And Bryce
“Rich was super helpful and made the process seamless.” – Chris Steuble

The one negative review mentions poor customer service from an estimator, citing a lack of communication about tardiness and a confrontational attitude.

Review Summary:
Positive Sentiments: Knowledgeable staff, excellent service, personalized approach, and affordability.
Negative Sentiments: Issues with an estimator’s professionalism and unresolved communication concerns.

Additional Ratings:
BirdEye: 4.9 stars based on 413 reviews, validating the strong customer satisfaction rate.
Better Business Bureau (BBB): The business has a profile but is not accredited; the rating is NR (No Rating). There have been no reported complaints in the last three years.
Total Lead Smart Rating: 9.3

Conclusion:
Rooftop Designs stands out as a highly reputable choice for roofing services in Beltsville, MD, praised for their knowledgeable staff and commitment to customer satisfaction. While there are some concerns regarding individual experiences, the majority of reviews reflect a strong sense of professionalism and quality service.

Member Since August 2024

Listing Id 465930

Contact Info

11601 Edmonston Rd, Beltsville, MD 20705
(855) 662-7388
Lead Smart Rating :
9.3/10.0

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Listing location

11601 Edmonston Rd, Beltsville, MD 20705

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Reviews

David Hayes

a month ago

Richard explained everything in detail, and answered all of our questions. He worked with us to find a price within our budget, and was not high pressure at all. It was a great experience and we are looking forward to our installation!

Bray And Bryce

a month ago

Great company, love, love the work they do. Daniel Russell is absolutely wonderful, haven’t dealt with a representative that was so patient and poised.

Alberto Gatmaitan

a month ago

Stay away from these guys. The estimator/product person Will was late for his appointment, never called to say he was going to be 15 minutes late, was very demanding to come inside the house when there’s space outside to conduct business, was argumentative and lectured me about my financial/legal responsibilities in case something happens to him when the need to climb up the roof arises to do his estimation; granted there was no need to do that because of current technology he, instead of politely explaining to me how it works arrogantly lectured me inside my own house. I had to kick him out of my house within 3 minutes of arrival! I immediately called the company to report what happened and talked to an Oscar who could not find a supervisor to address my concern. I had to call back and talk to someone because nobody returned my call. No resolution was offered by the manager/owner who never got back with me even after more than 24 hours after the horrible experience with Will. Do yourselves a favor, folks and talk to a different roofer.

Kara Casey

2 months ago

Great experience. Rich from scheduling made the process seamless and answered all our questions. Highly recommend!

Juliana Ray

2 months ago

So I stay with my handicap grandma and desperately needed my sliding glass door replaced. I heard of this company through mutual friends and gave them a call. This very nice young gentleman named Rich was a life saver. He made the sliding glass door more affordable than any other company we talked to. I would have not been able to afford a new sliding glass door with acomidations if it wasn’t for the help of Rooftop Designs and their amazing employee Rich who really took into consideration my budget and the accomications I needed done for handicap accessability. Thank you Rich and Thank you roof top designs! You’re a life saver. I highly recommend their work.

jjij jkjl

2 months ago

Rich was super helpful when it came to scheduling my appointment. And I found the rep to be very professional. And out of all my estimates Rooftop was the best install process, quality material, and price.

Chris Steuble

2 months ago

Rich was super helpful on the phones. I love how easy he made the process of scheduling my appointment. The exterior specialist was very informative. I found rooftops prices to be the most affordable and was able to get exactly what I was looking for.

Armando Tibabuzo

2 months ago

Richard Ramos. I provided excellent advice, so that you could make a good decision to change the windows of our house.

Augusto Porras

2 months ago

Richard Ramos was very knowledgeable of the product and was able to help us with our roofing needs. I would recommend Rooftop Designs, LLC to family and friends!

James Taylor

2 months ago

Greg did a great job explaining the roofing process. Extremely professional. Would recommend to friends and family.