North American Roofing Company in Sulphur, Louisiana 70663

North American Roofing Company

2412 Maplewood Dr Suite 2, Sulphur, LA 70663

3.8 (10 reviews)

Overview:
North American Roofing Company is a roofing contractor located in Sulphur, LA. The company specializes in providing roofing solutions to both residential and commercial clients, including roof replacements and repairs.

Services Provided:
– Roof replacement
– Roof repairs
– Free estimates
– Assistance with insurance claims

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (337) 242-1405
Website: http://www.roofingnorthamerica.com/

Customer Reviews and Sentiment:
North American Roofing Company has received mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 10 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and thorough clean-up. Customers frequently mention the helpfulness of the staff and the ease of working with them regarding insurance.

Examples of positive reviews include:
“Alex and his crew were very professional, from start to finish.” – Don Avila
“I would Highly Recommend this Company… AMAZING!” – Stephanie LeJeune
“Did a great job with the roof replacement. Highly recommended.” – Tuan Pham

However, negative feedback mainly revolves around issues with communication, warranty claims, and dissatisfaction with the execution of work.

Examples of negative reviews include:
“I still have not sent anyone out to fix it.” – Daniel England
“Price gouging during hurricane ida.” – Rex Hoapili

Review Summary:
Positive Sentiments: Professionalism, quality of work, good clean-up, helpful during estimates and insurance processes.
Negative Sentiments: Communication issues, unresolved repair complaints, dissatisfaction with service execution.

Additional Ratings:
BirdEye: 3.8 stars based on 10 reviews, indicating a blend of satisfaction and considerable concerns among customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and holds a BBB rating of NR (No Rating). There have been complaints regarding service execution and follow-up.
Total Lead Smart Rating: 5.5

Conclusion:
North American Roofing Company presents itself as a reliable roofing service provider in Sulphur, LA, with a strong emphasis on professionalism and quality work. However, potential clients should be cautious due to the mixed reviews concerning communication and service execution issues.

Member Since August 2024

Listing Id 519649

Contact Info

2412 Maplewood Dr Suite 2, Sulphur, LA 70663
(337) 242-1405
Lead Smart Rating :
5.5/10.0

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Listing location

2412 Maplewood Dr Suite 2, Sulphur, LA 70663

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Reviews

Don Avila

3 weeks ago

Alex and his crew were very professional, from start to finish. From the free estimate and working with my insurance company, we are very pleased with the results. I would recommend North American Roofing to family, friends, and neighbors. Don A.

Daniel England

a year ago

I got a new roof after hurricane Laura. First off the roofers only removed the shingles and was not going to remove the old felt layer. I had another contractor over at the house working at that time and he called me saying they were going to lay shingles over the old felt. I called and got them to stop and remove the old felt and put new down as agreed on in the contract. After that I had a leak issue on the carport side of my house. I called my salesman out and he agreed that it was their fault. He called the owner and the owner argued saying it was not the company fault. He tried to blame everyone else. I had him come out and showed him that it was done wrong from the start. He agreed to fix his mistake. 2 years later and I’m still working on the house and notice the whirlybird had a gap under the edge. I go in the attic and notice it’s leaking in my attic with the rains. I call the owner on 11-11-22 and let him know. I have spoken to him and text him on many occasions and as of 1-19-23 he still has not sent any one out to fix it. I would not recommend this company to do any roof repairs. They don’t want to warranty any of their work.

Rex Hoapili

2 years ago

Price gouging during hurricane ida

Stephanie LeJeune

3 years ago

I would Highly Recommend this Company The Quality of Work and the Price’s were amazing! But the Crew they had Could Not ask For a Better Crew!! Not a nail,not a piece a nothing left!!! VERY VERY PROFESSIONAL! SUPER NICE! Highly Recommend! GREAT COMPANY ! 10 STARS IN MY BOOK UPDATE::: I needed some repairs done to my roof after the hurricane replacement roof. And they came Right out and did the job and did it right Again this company is Amazing they stand behind there Work. I Recommend this Company 100% The Workman Ship, The Quality of Work is Wonderful I Can Not Say Enough!.

Tuan Pham

3 years ago

Did a great job with the roof replacement. Highly recommended. Raul was very thorough.

Angela Guillory

4 years ago

Raul with North American Roofing Company made the entire process for my for replacement seamless. He explained every step of the process to me and was very prompt in carrying out everything he said would be done. Raul also worked with my insurance company to ensure the estimate and insurance payment was accurate and fair based on the wind damage to my roof. His willingness to travel out of his normal service area was greatly appreciated. The gentlemen on his crew were very courteous and did a wonderful job with the roof and the clean-up process afterwards.

Ellie Zarate

4 years ago

Business professionals, respectful, and efficient.