The Durable Slate Company in Metairie, Louisiana 70002

The Durable Slate Company

2117 Veterans Blvd Suite 341, Metairie, LA 70002

2.5 (2 reviews)

Overview:
The Durable Slate Company, previously based in New Orleans and now operating out of Metairie, LA, is a roofing contractor known for its specialization in slate roofing. The company has garnered attention for its quality work, although it has faced challenges since relocating.

Services Provided:
– Slate roof repair
– Leak assessments
– Professional evaluation and estimates

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (504) 899-8422
Website: https://www.durableslate.com/contact-us/

Customer Reviews and Sentiment:
The Durable Slate Company holds a mixed reputation, reflected in its rating of 2.5 stars with a total of 2 reviews.

Positive feedback mentions the professionalism and quick response to roofing issues, as noted in D. F. Johnson’s review:
“WHEN DURABLE SLATE WAS HERE, they did good work and were professional and timely.”

In contrast, concerns regarding customer communication and service continuity have been highlighted:
Bill Tice remarked, “I’ve called a few times now and have been told that Justin will get back to me to schedule the work but no one has.”

Review Summary:
Positive Sentiments: Professional workmanship, timely service, quality repairs, and thorough assessments.
Negative Sentiments: Difficulties in communication, lack of follow-through on scheduling work, and service availability issues since relocating.

Additional Ratings:
Google Reviews: 2.5 stars based on 2 reviews.
Total Lead Smart Rating: 4.0

Conclusion:
The Durable Slate Company has a reputation for quality work and professionalism, particularly in slate roofing. However, potential customers should be cautious of communication issues and availability before choosing this contractor for their roofing needs.

Member Since August 2024

Listing Id 499689

Contact Info

2117 Veterans Blvd Suite 341, Metairie, LA 70002
(504) 899-8422
Lead Smart Rating :
4.0/10.0

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Listing location

2117 Veterans Blvd Suite 341, Metairie, LA 70002

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Reviews

Bill Tice

8 years ago

*UPDATED REVIEW* Durable Slate is no longer a New Orleans company and they don’t seem to be able to take on any new smaller residential work. I’ve called a few times now and have been told that Justin will get back to me to schedule the work but no one has. Perhaps if you are a large institution like a church they have time for you but for some leaks in my single family residence roof they never get back. It’s a shame, I was really impressed by this company when they were local. They just left my house after repairing a leak in my old asbestos tile roof and I am very impressed. When I was unsure of what kind of roof I had (what can I say, I’m a bad homeowner) they were, over the phone, able to determine it by using Google Streetview- how cool is that? John came out quickly to take a look at my roof, made an assessment and gave me an estimate. The work was done extremely quickly and professionally and they left me with a smile on my face, which NEVER happens when I get something done at the house. If they aren’t the cheapest (I have no way of knowing, they’re the only folks I went with) then it’s worth the extra money for piece of mind, the explanation of what has happened and what they’ll do to fix it, and the quality of work performed. Highest recommendation.

D. F Johnson

8 years ago

WHEN DURABLE SLATE WAS HERE, they did good work and were professional and timely. BUT … in June 2015, Durable Slate left New Orleans and moved to Maryland. They recommended a guy named Gus (not a Durable Slate employee) to continue the work on my roof. But Gus is out of Louisiana frequently and when he IS here, he does not return phone calls. You call him for a job, he says he’ll call back but he does not. I’ll have to find someone else who can repair slate roofs.