Progressive Roofing

Overview:
Progressive Roofing is a roofing contractor located in Metairie, Louisiana. The company focuses on providing roofing installation and repair services, particularly noted for their work during significant weather events like Hurricane Ida.

Services Provided:
Roof installation, roof repair, storm damage restoration, roofing material consultation.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (504) 226-8445
Website: https://www.progressiveroofing.us/

Customer Reviews and Sentiment:
Progressive Roofing has received mixed reviews across various platforms:

Google Reviews: 3.3 stars based on 6 reviews.

Positive feedback highlights the quality of installation, especially during harsh weather conditions, reflecting an appreciation from customers who experienced roof resilience.

Examples of positive reviews include:
“My roof held up during Hurricane Ida, thanks to the awesome job on the installation.” – K. Martin
“Excellent company to work for.” – Brian Migliore
“Great people, very professional.” – Michael Daigle

Conversely, negative feedback revolves around poor communication, delayed service, and dissatisfaction with the quality of work, particularly concerning repairs.

Examples of negative reviews include:
“Horrible, they were trying to reinstall water damage wood back on my roof… They go silent after they get the $. DON’T DO IT.” – REPENT60 Christlives
“Still waiting for them to show up.” – Dionne Fournette

Review Summary:
Positive Sentiments: Quality installation, especially noted during severe weather, professionalism, and effective communication in some cases.
Negative Sentiments: Poor communication, delays in service, shoddy repairs, and dissatisfaction with customer service.

Additional Ratings:
BirdEye: 3.3 stars based on 6 reviews, showing a similar trend of mixed customer satisfaction.
Total Lead Smart Rating: 4.0

Conclusion:
Progressive Roofing appears to be a company with a mixed reputation in Metairie, LA. While some customers appreciate their roof installations and professionalism, others have reported significant issues with communication and service delays. Prospective clients should weigh the positive experiences against the negative feedback before making a choice.