Overview:
Southside Roofing is a roofing contractor located in Lake Charles, Louisiana. The company provides roofing installation and repair services, primarily focusing on residential properties. They have gained attention in the area for their response to the demands following Hurricane Laura, which significantly impacted the locality.
Services Provided:
– Roofing installation
– Roof repair
– Roofing inspections
– Clean-up services
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (337) 856-7663
Customer Reviews and Sentiment:
Southside Roofing has received mixed reviews, holding a rating of 3.5 stars based on 15 reviews across various platforms.
Positive feedback from customers highlights professionalism, quality of work, and timely project completion.
Examples of positive reviews include:
“Did a GREAT professional job. Estimate was way lower than others…” – Dennis Stutes
“I cannot recommend Southside Roofing enough…. They addressed every single one of my questions and concerns…” – Megan Johnson
Negative sentiments point to issues regarding communication, unfulfilled promises, and customer service challenges.
Examples of negative reviews include:
“NEITHER of the two houses I had planned to get done with them even had materials delivered yet.” – David Hardey
“This company refuses to pay their hard working roofers!” – Laura Peters
Review Summary:
Positive Sentiments: Professionalism, quality workmanship, timely service, good customer interactions, thorough clean-up.
Negative Sentiments: Communication issues, unmet timelines, and dissatisfaction with warranties.
Additional Ratings:
Google Reviews: 3.5 stars based on 15 reviews.
BirdEye: 3.5 stars based on 15 reviews, reflecting a similar trend with considerable mixed feedback.
Total Lead Smart Rating: 5.0
Conclusion:
Southside Roofing offers a range of roofing services in Lake Charles, LA, with notable strengths in professionalism and customer service. However, potential clients should carefully consider the mixed feedback and communicate their expectations clearly, especially regarding timelines and warranties.
Member Since August 2024
Listing Id 492719