Best Choice Roofing in Baton Rouge, Louisiana 70816

Best Choice Roofing

11736 Newcastle Ave Bldg. 1, Baton Rouge, LA 70816

3.8 (6 reviews)

Overview:
Best Choice Roofing is a roofing contractor located in Baton Rouge, LA. The company provides a range of roofing services designed to meet the needs of residential customers, including roof inspections, repairs, and installations.

Services Provided:
– Roof inspections
– Roof repairs
– Roof installations
– Customer support and consulting regarding insurance claims

Hours of Operation:
Monday to Saturday, 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (225) 351-9422
Website: https://www.bestchoiceroofing.com/locations/louisiana/baton-rouge/?utm_source=gmb&utm_medium=yext

Customer Reviews and Sentiment:
Best Choice Roofing has received mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 6 reviews.

Positive feedback focuses on the customer service, professionalism, and thoroughness of the work performed:
“I absolutely love the customer service that I received from this company.” – Dustie Allert
“The crew arrived on time, took their breaks at appropriate times; and… left the area neat and clean.” – Valeka Matthews
“I couldn’t be more pleased with the service!” – Delores Shealy

However, some customers expressed dissatisfaction with communication issues and project management:
“They stole my tarp. Left their garbage in my yard.” – Rebekah McDonald

Review Summary:
Positive Sentiments: Excellent customer service, professionalism, timely project completion, clear communication about the process.
Negative Sentiments: Issues with communication, project delays, and dissatisfaction with cleanup and respect for property.

Additional Ratings:
BirdEye: 3.8 stars based on 6 reviews., reflecting a general trend of customer satisfaction although with some significant complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There is mention of customer complaints regarding project management.
Total Lead Smart Rating: 5.5

Conclusion:
Best Choice Roofing provides a range of roofing services and has received commendations for customer service and professionalism. However, potential customers should weigh the mixed reviews and reports of communication issues before making a decision.

Member Since August 2024

Listing Id 465077

Contact Info

11736 Newcastle Ave Bldg. 1, Baton Rouge, LA 70816
(225) 351-9422
Lead Smart Rating :
5.5/10.0

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Listing location

11736 Newcastle Ave Bldg. 1, Baton Rouge, LA 70816

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Reviews

Dustie Allert

a month ago

I absolutely love the customer service that I received from this company. Colby H. Went above and beyond to help me in my roofing situation. I would highly recommend him for your roofing needs!!!!

Casey Allen

a month ago

Colby did a wonderful job inspecting, answered all questions I had!

Valeka Matthews

2 years ago

The interview was very respectful and answered all of my questions in terms I could easily understand. It was professional. The crew arrived on time, took their breaks at appropriate times; and, when the job was complete, left the area neat and clean. All was done in a timely manner. The project manager came immediately and answered all of my questions with patience. I would recommend this company to my family and friends. It was, indeed, a pleasure working with them.

John Winton

2 years ago

Initially I was skeptical because I had a random person at my door trying to sell me a roof. After talking with one of their reps and thinking about it I decided why not, I needed a new roof anyway. They gave me a inspection and I didn’t realize how bad my roof was until I saw it for myself. Quality work and the people that came out to give the inspection we’re very respectful. The actual roofers hardly spoke English but the company’s rep was always one call away if I had any questions. It feels good coming home to a brand new roof!

Delores Shealy

2 years ago

I couldn’t be more pleased with the service! They helped me understand the whole process step-by-step which made the decision easy formy husband and I. Our insurance company initially only gave us partial coverage but with their help we got approval for a full roof repair! Would definitely recommend for anyone who has a lot roof damage and missing shingles like we did.

Rebekah McDonald

2 years ago

I don’t like speaking bad about people, but if this review can help just one person….I will try to make a long story short. They started in March 26th ended June 10th. They ripped shingles from the wrong roof. They stole my tarp. Left their garbage in my yard. Didn’t haul away what they repaired. Couldn’t communicate because no one spoke English. They also were late, and we had to fight with them several times to receive quality repairs. Not sure how they stay in business.