NELA Roofing in Alexandria-LA, Louisiana 71301

NELA Roofing

301 Jackson St #202, Alexandria, LA 71301

5 (20 reviews)

Overview:
NELA Roofing is a roofing contractor located in Alexandria, LA, specializing in roofing installation, replacement, and repair services. With a strong reputation for customer service and quality workmanship, they cater to residential roofing needs in the area.

Services Provided:
– Roof installation
– Roof replacement
– Roof repair
– Assistance with insurance claims
– Communication and customer support throughout the process

Hours of Operation:
Monday to Friday, 8 AM to 5 PM

Contact Information:
Phone: (318) 737-1999
Website: www.nelaroofing.com

Customer Reviews and Sentiment:
NELA Roofing has received outstanding feedback across various platforms:

Google Reviews: 5.0 stars based on 20 reviews.

Positive sentiments focus on the company’s professionalism, effective communication, and customer-centered service. Customers have praised the thoroughness and knowledge of their staff, especially project manager Allen Brown.

Examples of positive reviews include:
“Allen was so helpful with the process of replacing my roof.” – Atija McCadney
“Travis’ communication was excellent. I will call Nela for future problems or damages.” – Anthony Kinn
“Excellent service. Allen was very informative, prompt, and knowledgeable.” – Geneva Carmouche

Review Summary:
Positive Sentiments: High-quality service, strong communication, professionalism, thorough handling of issues.
Negative Sentiments: No notable negative reviews were found.

Additional Ratings:
BirdEye: 5.0 stars based on 20 reviews, reinforcing the exceptional service and customer satisfaction.
Total Lead Smart Rating: 10.0

Conclusion:
NELA Roofing stands out as an exemplary choice for roofing services in Alexandria, LA, known for their stellar customer service and expertise. With a perfect rating and numerous positive reviews, customers can expect a smooth and reliable experience for their roofing needs.

Member Since August 2024

Listing Id 461701

Contact Info

301 Jackson St #202, Alexandria, LA 71301
(318) 737-1999
Lead Smart Rating :
10.0/10.0

Get A Quote Claim

Listing location

301 Jackson St #202, Alexandria, LA 71301

Get Direction

Reviews

Atija McCadney

a month ago

I wish that I could give this review more stars. Allen Brown was so helpful with the process of replacing my roof . He was very knowledgeable in all steps , which was a big help for a young home owner .

Anthony Kinn

a month ago

Travis is a very honest person. We had a tough time choosing the color because of how long we would have to wait for what we wanted. He truly thought they had out choices in stock. They had not report the rot under the old shingles so Nela re-done the area at no extra cost to us. Travis’ s communication was excellent. I will call Nela for future problems or damages.

Alice Kinn

a month ago

Nela roofing is true to their word making you feel like you’re the #1 customer All problems was resolved on their expense if the problem was their fault. Thank you Travis for knocking on our door.

Daniel Harrell

2 months ago

Daniel Harrell I would like to say the experence with Allen was truly great he was friendly and very professional ade us feel comfortable to do business with I do appreciate his honesty thank you for great work and great job I recommend your company to all my Neabor s

Brandi Perego

2 months ago

Andrew was amazing and so easy to work with and very informative on what all the steps were on getting my mother a new roof. I would most definitely use this company again and recommend them to anyone who has any roofing needs.

Geneva Carmouche

2 months ago

Excellent service. Allen was very informative, prompt and knowledgable this entire process. His professionalism and attitude made this experience worry free for me. I would highly recommend his services to family and friends.

David Whitehurst

2 months ago

Very courteous, answered all of my questions, and knows roofing . Was a pleasure meeting him

T Linzay

2 months ago

So I have felt confident that Allen Brown and his crew will do an amazing job on my roof. All the meetings I have had with Allen have gone well. He has explained everything in detail. And I watched his crew roof my neighbor’s home today. They were careful about removing shingles and putting in their dumpster. So I would definitely recommend Allen Brown and his company.

Michael Landry

2 months ago

Allen Brown, NELA project manager, has been very helpful in working with my home insurance company and coordinating my roof replacement after receiving hail damage. Allen’s ‘can do’ attitude has been very reassuring along the way. Much appreciated.

Crystal Burch McKnight

2 months ago

The whole process has been easier than expected. Allen Brown has been wonderful to work with and has taken care of us every step of the way. He’s also been great at keeping me updated.