Westby & Sons Roofing Inc

Overview:
Westby & Sons Roofing Inc is a roofing contractor located in Madisonville, KY. The company offers various roofing services to address the needs of its customers, emphasizing responsive service and quality workmanship.

Services Provided:
Roof installation, roof repair, emergency tarping, customer service, clean-up.

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (270) 825-4586

Customer Reviews and Sentiment:
Google Reviews: 4.0 stars based on 4 reviews.

Positive feedback highlights the company’s prompt response and cleaning standards. Customers appreciated the quick tarping after bad weather and many found the staff responsible and respectful.

Examples of positive reviews include:
“After high winds blew our shingles off, they came promptly to tarp and protect it until they can re-roof.” – Tim Nygaard
“The guys cleaned up and was very responsible and respectful.” – Rhonda R 24

Conversely, one customer expressed dissatisfaction due to a leaking roof and a lack of follow-through on repairs:
“Did my roof and it leaks. Refuses to repair it.” – Jeff Frederick

Review Summary:
Positive Sentiments: Prompt service, quality workmanship, responsible and respectful staff.
Negative Sentiments: Issues with leaking roofs and dissatisfaction with repair follow-up.

Additional Ratings:
BirdEye: 4.0 stars based on 4 reviews, indicating a mixture of satisfaction and concern.
Total Lead Smart Rating: 6.0

Conclusion:
Westby & Sons Roofing Inc shows promise with its responsive service and positive interactions but faces challenges with follow-through on repairs and customer complaints. Potential clients might evaluate past experiences before choosing their services.