Overview:
American Roofing & Metal is a reputable roofing contractor located in Lexington, KY. They specialize in various roofing services, including installation and repair of metal roofs, and are known for their professional approach and quality workmanship.
Services Provided:
– Roof installation
– Roof repair
– Metal roofing
– Leak detection and repair
– Quality product installation
– Timely and efficient service
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (502) 966-2900
Website: http://www.americanroofingonline.com/
Customer Reviews and Sentiment:
American Roofing & Metal has a strong overall rating of 4.7 stars based on 18 reviews.
Positive feedback highlights the company’s professionalism, responsiveness, quality of work, and effective communication.
Examples of positive reviews include:
“Cannot be more proud of the whole experience… a professional team to install a quality product…” – Colby Tipton
“Quick, efficient, and informative about what they did.” – Marvin Kiper
“They have all been incredibly professional… the quality of product and installation is worth every penny.” – Rae Goodwin
However, a complaint pointed out issues with timeliness in communication, stating:
“I can’t trust anyone who can’t respond in a timely manner.” – Ted Churchman
Review Summary:
Positive Sentiments: High-quality workmanship, professional staff, clear communication, responsive customer service, and timely project completion.
Negative Sentiments: Issues with delayed communication for some customers.
Additional Ratings:
BirdEye: 4.7 stars based on 18 reviews, reflecting a high level of customer satisfaction.
Better Business Bureau (BBB): The business is not accredited and has a BBB rating of NR (No Rating) with no complaints noted.
Total Lead Smart Rating: 8.5
Conclusion:
American Roofing & Metal appears to be a reliable choice for roofing services in Lexington, KY. Their commitment to quality, professionalism, and customer satisfaction is evident in the majority of customer feedback. However, potential clients should consider the reported communication delays when deciding to engage their services.
Member Since August 2024
Listing Id 494659