Overview:
E Castro Roofing & Siding LLC is a reputable roofing contractor located in Waterloo, IA. The company specializes in roofing replacement and installation, along with siding services, and is known for its quick response times and quality workmanship.
Services Provided:
– Roofing replacement
– Roof installation
– Siding installation
– Gutter installation
– Excellent customer service
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (319) 215-5683
Website: https://ecastroroofingsiding.com/
Customer Reviews and Sentiment:
E Castro Roofing & Siding LLC has received a strong overall rating of 4.8 stars based on 29 reviews.
Positive feedback frequently highlights the company’s responsiveness, professionalism, and quality of work. Customers appreciate the quick service and thorough clean-up post-project.
Examples of positive reviews include:
“Wonderful person to work with… very quick to come check it out an fix.” – Crystal Fleshner
“They were the best company to do business with. Very honest and did an excellent job.” – Janel Inman
“AWESOME JOB!!!!!! Great customer service!! My roof looks beautiful!!!” – Laurie Stealy
A complaint was noted regarding a no-show for an appointment to inspect a roof after a storm, leading to some customer dissatisfaction.
Review Summary:
Positive Sentiments: Quick response times, professional and efficient service, quality workmanship, excellent customer care, and thorough clean-up.
Negative Sentiments: Issues with appointment scheduling and no-shows.
Additional Ratings:
BirdEye: 4.8 stars based on 29 reviews, indicating high customer satisfaction with minimal complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and maintains a BBB rating of NR (No Rating). There has been one complaint in the past three years related to a no-show.
Total Lead Smart Rating: 8.4
Conclusion:
E Castro Roofing & Siding LLC is a reliable choice for roofing and siding services in Waterloo, IA, praised for their promptness and high-quality work. However, potential customers should consider the highlighted complaint before making a decision.
Member Since August 2024
Listing Id 523917