K & A Roofing in Sioux City, Iowa 51109

K & A Roofing

2024 Boies St, Sioux City, IA 51109

3.5 (10 reviews)

Overview:
K & A Roofing is a roofing contractor based in Sioux City, IA, providing roofing services to both residential and commercial clients. The company has garnered mixed reviews regarding the quality of their work and customer service.

Services Provided:
Roof replacement, roof repairs, fascia and soffit installation.

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM.

Contact Information:
Phone: (712) 239-9134
Website: Not available.

Customer Reviews and Sentiment:
K & A Roofing has received a variety of reviews across different platforms:

Google Reviews: 3.5 stars based on 10 reviews.

Positive sentiments highlight the professionalism and thorough job done by the crew, particularly by Armando, with customers expressing satisfaction with the work and site cleanliness.

Examples of positive reviews include:
“Armando was absolutely fabulous… did an amazing job…” – Wood Fence and Construction
“Respectful group of people. Hardworking, trustworthy, RELIABLE…” – Kaitlyn Most

Negative feedback points to issues with communication and service reliability, including failure to show up for scheduled appointments and unfulfilled job agreements.

Examples of negative reviews include:
“K & A won’t come fix my house. He called once and never showed up.” – Gwen Brown
“Terrible customer service… I regret ever giving them my business.” – Angie Miller

Review Summary:
Positive Sentiments: High-quality workmanship, professionalism, site cleanliness, and word-of-mouth referrals.
Negative Sentiments: Poor communication, missed appointments, unfulfilled services, and negative customer experiences.

Additional Ratings:
BirdEye: 3.5 stars based on 10 reviews.
Better Business Bureau (BBB): The business is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding service issues and communication problems.
Total Lead Smart Rating: 4.5/10.

Conclusion:
K & A Roofing offers roofing services in Sioux City, IA, and has a track record of both positive and negative customer experiences. While some customers commend the quality of the work and the reliability of the crew, significant concerns regarding customer service and communication should be considered by potential clients before making a decision.

Member Since August 2024

Listing Id 517017

Contact Info

2024 Boies St, Sioux City, IA 51109
(712) 239-9134
Lead Smart Rating :
4.5/10.0

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Listing location

2024 Boies St, Sioux City, IA 51109

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Reviews

Wood Fence and Construction

2 years ago

Armando was absolutely fabulous him and his crew took my roof on last minute notice and did an amazing job and when they left the job site was clean as could be extremely happy thank you Armando everybody should call Armando.

Gwen Brown

4 years ago

K & A won’t come fix my house. He called once and never showed up. Now I can’t get them to answer the phone.

Angie Miller

6 years ago

Terrible customer service. They replaced our roof after the hail storm last year and were supposed to come back to cover the fascia and soffits. Armando gave us an estimate, but said it might be a few weeks because so many houses needed roofs. That was fine. 2 months later, they were out of supplies and sending someone to Sioux Falls to get more and it would be a week. Then winter came, so I waited til spring. Twice this year, they said they’d be out and no one showed. Yesterday, i again talked to his wife and then him. He said he’d come out. I had plans for the evening but cancelled them, waiting for him. At 8:45 pm, he still never came, so I left a message. Its now 10:30am the next morning and no call, no anything. I regret ever giving them my business.

Kaitlyn Most

6 years ago

Respectful group of people. Hardworking, trustworthy, RELIABLE. They nearly worked on every house in my family, they were all pleased with the results and referred k&a roofing to other friends and family. I gotta say this is one of the best roofing company’s in Sioux City.

Samantha Edge

7 years ago

Terrible business. Doesn’t do the work their paid for, won’t hold up warranty they provide for roof they put on and will not return calls or answer phones. DO NOT WASTE YOUR MONEY WITH THIS COMPANY!! You will end up having to hire someone else to do the job you paid these guys to do.

Business Rater

8 years ago

Not a reliable company. Took a long time to work on job, really hard to get a hold of, asked for more money before the job is done. Recommend write down everything small details on quotes before signing contract with them, ask for specific time period to finish job, and never pay money before job is done to your expectation. Learned the hard way when they claimed to have over 10 years of experience and being in business.