33 Carpenters Construction Roofing Iowa

Michelle Wagner

8 months ago

Very happy with finished roof and pleased with workers, they did a great job and cleaned up afterwards.

Rusty Carteaux

9 months ago

33 Carpenters Construction, Home Office Bettendorf, IA Quad Cities, IA/IL, Des Moines, IA Metro Area, Fort Wayne, IN, Chicago, IL Area Check out 33 Carpenters Construction website, ‘ABOUT’ Storm Chasers, Mission, Core Values July 2018 a rep from the Ft Wayne office of 33 Carpenters Construction stopped at my residence while I was doing some yardwork. The representative approached me, and asked if I had any hail damage to my roof. He showed me pics of larger than golf ball size hail from a storm 4 weeks earlier. The roof was inspected and damaged was found to the roof and gutters. A check from the insurance company was received May 14, 2018. Now comes the first week of September 2018, the roof is replaced. After they finish, we noticed two dark areas on the roof. 33 Carpenters Construction said the dark areas could be seen in the photos taken. The next day I came home and noticed a white spot on the seal of the garage door. I found the spot to be white paint where someone had tried to cover up scratches on the garage door. Also found gouges farther up the door. 33 Carpenters Construction was called, he came to investigate. In the meantime, the gutters are hanging to the roof by a thread. The roofers loosened the to do their job and left them for the gutter guy. After waiting a couple of weeks, I called and asked when the gutter guy was coming. Waiting a couple of weeks and two trips from an independent gutter company the gutters were complete. Back to the garage door, 33 Carpenters Construction called with information for me to call a garage door company to schedule a replacement garage door. Garage door was replaced. Warranty claim was filed with shingle company by 33 Carpenters Construction in November 2018, the shingle company denied the claim in March 2019 due to lack of information. On January 31, 2020 I received a bill and a letter from 33 Carpenters Construction. The letter stated that if the bill was not paid within 7 days a collection process would be started. I called the home office of 33 Carpenters Construction and asked about defects that still needed fixed. The collections were stopped and I was told a ‘Quality Representative’ would contact me. In late June 2020 I received a nasty email from 33 Carpenters Construction. The email stated that numerous attempts were made to contact me with letters, phone calls, and emails. All I received were status emails from the shingle company which said ‘No response was necessary.’ After I explained my side of the story things calmed down, I was told the warranty claim would need to be refiled. On July 24, 2020 33 Carpenters Construction knocked on my door stating he was here to get shingle samples off my roof to send to shingle company for the warranty. He also stated he did not have shingles to put back on. I had shingles left over from the earlier replacement. I also gave him the addition information needed for the claim. The claim was filed by 33 Carpenters Construction and approved by the shingle company in November 2020. In January 2021 I received a phone call from a 33 Carpenters Construction stating they heard the shingle company had approved the claim and sent me a voucher for materials and a check for the labor. They wanted to scheduled another roof replacement. I explained to the representative that the after 2 years roof had ‘weathered well’ and I tried to make a deal by trading the voucher and check for a receipt marked ‘Paid in Full’. They said they needed to talk to upper management. It is now September 2023, 2 ½ years later I contacted 33 Carpenters Construction to inquire about our situation. A few days later I received an email with invoice for the balance due for the roof replacement in 2018. I replied and asked about the deal, a couple of days later I received an email stating I owed them for the roof replacement and nothing else mattered. Please take all this into consideration.

George Ramey

a year ago

Dangerous.

Phil Herbst

2 years ago

This was absolutely the BEST home improvement experience I have ever had. 33 Carpenters sales representative, Dave Dais, was super professional, very helpful from beginning to end and her even stayed at the jobsite during the entire installation to be certain the job was done to his satisfaction. That is service!! I couldn’t be happier about it all. Phil Herbst

D Watson

3 years ago

I worked for this company for approximately 2 months, spent approximately half of my weekly salary on work related expenses and I am out of pocket well over $700.00. Payroll was always submitted after 5pm on Fridays and never hit my Bank until Monday. When I inquired about this I was told “Check with your Bank” Bank said they saw no direct deposit in flow on Friday’s. When I contacted the company about this here was the response I received: Good morning Darrell, Your reimbursements are paid in according to the company policy. I will review, but I do know that your forms that were turned in, one past it’s deadline, and other had expenses that were under review due to not having prior approval. Once again I will review what has been submitted and what has been paid, also what would still be payable, if any due to the time frame of the reimbursement submissions. Also, I have been made aware of a negative review that you have posted against our company online. I would like you to remove that immediately. There is policy that our company provides and you have signed off on all information that was provided. Negative reviews with misinformation can be misconstrued and have a negative impact on the business and loss of business due to your statements. Please remove your comments.

Bill Sandry

3 years ago

Corey at 33 Carpenter’s made this whole project understandable and easy. He provided great service and advice from beginning to end!

Gary W

3 years ago

This is a fantastic company. The project manager I dealt with, David, is very professional and takes cares of my concerns promptly. The roofing team has done a superb job. Highly recommend 33 Carpenters for roofing services.

Nicole Zeiser

3 years ago

Lost a few pieces of fascia during the derecho, and struggled getting someone to fix/replace. Contacted 33 Carpenters and they were quick, efficient, kind, and easy to work with. From the time of contacting them to finished work it was less than a week. I highly recommend them for all your construction needs. Very professional, and knowledgeable company. Will for sure be using them for any other work we need done in the future!

For One Nation Under God

3 years ago

Process was great! Couldn’t ask for a better experience!

Brian Kilstrom

3 years ago

My project manager was extremely helpful and made the entire process a breeze. I always felt like I was a priority and they were always accessible to me if I had any questions. The work was completed on time and above expectations.