Ruel Roofing & Siding

Overview:
Ruel Roofing & Siding is a roofing contractor based in Hobart, IN, located at 340 IN-130. The company specializes in providing roofing services, including installation and repair, with a strong emphasis on professionalism and quality workmanship.

Services Provided:
– Roof Installation
– Roof Repair
– Customer Consultation
– Insurance Coordination

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (219) 942-0611
Website: https://ruelroofingandsiding.com/

Customer Reviews and Sentiment:
Ruel Roofing & Siding has garnered a 4.3-star rating based on 22 reviews across various platforms.

Positive feedback highlights the professionalism, quality workmanship, and responsiveness of the staff. Customers have praised the ease of the process and the helpfulness of the owner.

Examples of positive reviews include:
“Fantastic workmanship by Ruel Roofing… I very highly recommend them if you want things done right!!” – Michele Burton
“Great company… employees are very knowledgeable of your roof.” – Sandy Kaczmarek
“The roofers were very professional and the job was second to none.” – Mike SeDoris

However, there are complaints regarding missed appointments and unreturned calls, which have led to customer dissatisfaction.

Negative sentiments include:
“They were no call/no show for an estimate… they are never worth spending money with.” – SafeMuffins
“I called… no returned call from Ruel!” – Sharon Sheets

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, knowledgeable staff, easy process, responsiveness.
Negative Sentiments: Poor communication, missed appointments, unreturned calls.

Additional Ratings:
BirdEye: 4.3 stars based on 22 reviews, indicating a generally positive customer experience with some notable issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). No complaints have been noted in the past three years.
Total Lead Smart Rating: 7.5/10

Conclusion:
Ruel Roofing & Siding appears to be a competent choice for roofing services in Hobart, IN, recognized for its quality workmanship and customer-centric approach. Nonetheless, potential clients should consider the mixed reviews regarding communication and responsiveness before proceeding with their services.