J E Roofing & Construction in South Holland, Illinois 60473

J E Roofing & Construction

16664 State St, South Holland, IL 60473

4.5 (8 reviews)

Overview:
J E Roofing & Construction is a roofing contractor located in South Holland, IL. The company specializes in various roofing services including repairs, installations, and consultations, and is known for its knowledgeable staff and commitment to customer satisfaction.

Services Provided:
– Roof Installation
– Roof Repairs
– Leak Detection and Management
– Consultations

Hours of Operation:
Monday to Saturday: 9 AM – 5 PM
Closed on Sundays

Contact Information:
Phone: (708) 889-1390
Website: https://www.jeroofing.com

Customer Reviews and Sentiment:
J E Roofing & Construction has garnered a mix of reviews across different platforms:

Google Reviews: 4.5 stars based on 8 reviews.

Positive feedback emphasizes the company’s honesty, professionalism, and quality workmanship. Customers have noted that the team is knowledgeable, responsive, and conducts thorough clean-up after work.

Examples of positive reviews include:
“Very knowledgeable and responsive.” – Jaye Recupido
“Honest People, Great Workmanship!” – AW0rldsBlanket SFM

On the other hand, there are negative sentiments regarding communication issues and unresolved concerns about leaks.

Example of a negative review:
“I will never suggest this company to anyone after the tone that was taken with me.” – Ms Pearl

Review Summary:
Positive Sentiments: Knowledgeable staff, quality workmanship, responsiveness, and thorough clean-up.
Negative Sentiments: Communication issues, unresolved complaints regarding leak repairs.

Additional Ratings:
BirdEye: 4.5 stars based on 8 reviews, mirroring a similar trend of customer satisfaction though emphasizing some communication concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been complaints regarding service effectiveness.

Total Lead Smart Rating: 6.8

Conclusion:
J E Roofing & Construction appears to be a reliable choice for roofing services in South Holland, IL, with a strong emphasis on professionalism and quality. However, potential customers should be aware of some communication-related issues and individual complaints about leak repairs before making a decision.

Member Since August 2024

Listing Id 517483

Contact Info

16664 State St, South Holland, IL 60473
(708) 889-1390
Lead Smart Rating :
6.8/10.0

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16664 State St, South Holland, IL 60473

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Reviews

La Lindsey

3 years ago

So far so good…. Billy was extremely nice & knowledgeable. Prices were fair & he was on time. Reserving the 5th star til after the work is completed & evaluated.

Jaye Recupido

3 years ago

Very knowledgeable and responsive

Ms Pearl

5 years ago

I have a leak in the back of my house. I had another person come previously and never fixed the leak. I decided I would call a company. After having three estimates, I decided to use this company. I discussed getting the whole quarter removed and installed and then finishing the roof next year when I could afford it. This was an suggesion from another reputable company. As per the contractor at this company it would be more money to do this in the end, just do a repair to hold you over until you get the full tear off. I trusted his advice and did so. Within a week after the rain I still had dripping in the spot that I needed the repair. Not as much as before but nevertheless it was still drips. After texting and getting a call back, the person who was so nice prior to me advised me that they don’t guarantee leaks, and they did extra for me. He could not believe that I was even complaining. I was so nice and considerate and only voiced that I didn’t understand because I called him to fix the roof to stop it from leaking. He was totally different from the person that initially came to my home. He acted as if he was doing me a favor and told me that he would come out it would cost more to repair. Well ok if I keep paying you for repairs, I could have just had the whole quarter done for a little more than what I paid you. I am learning as a single woman, contractors are contractors and I cannot trust you based off kind words and smiles. The contract states what it states and I will honor that, however going forward I will never suggest this company to anyone after the tone that was taken with me. Do yourself a favor move on to the next company, people will smile and tell you what they want you to hear.

AW0rldsBlanket SFM

5 years ago

Honest People, Great Workmanship! John did what he said he would do when quoting our new roof. Highly dependable and great crew, cleaned up as if we never even had our old roof torn off and a new one installed. We would highly recommend this company!

karin nava

7 years ago

great service !