Donaly Roofing & Construction, Inc. in Lombard, Illinois 60148

Donaly Roofing & Construction, Inc.

207 Eisenhower Ln S, Lombard, IL 60148

3 (4 reviews)

Overview:
Donaly Roofing & Construction, Inc. is a roofing contractor located in Lombard, Illinois. They offer a range of roofing services, focusing on roof replacements and repairs, as well as skylight installation and maintenance.

Services Provided:
– Roof replacements
– Skylight installation
– Roof repairs
– Project management
– Responsive customer service

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (630) 810-1887
Website: http://www.donalyroofing.com/

Customer Reviews and Sentiment:
The company has received mixed reviews across various platforms:

Google Reviews: 3.0 stars based on 4 reviews.

Positive feedback highlights strong workmanship, responsiveness, and commitment to customer satisfaction, with examples such as:
“We were incredibly glad we went with them… They were super responsive to our concerns.” – Morgan H
“Awesome company… Great workmanship, commitment and warranty.” – Christopher George

Negative sentiments include issues relating to professionalism and product performance, as illustrated by these reviews:
“Roof has leaked three times… every time I call I am called ‘impossible’ for complaining.” – S T
“Very unprofessional in my opinion… blocking the entire lane.” – Sarah Jones

Review Summary:
Positive Sentiments: Quality workmanship, responsive customer service, commitment to addressing concerns, and good project management.
Negative Sentiments: Issues with roof leaks, lack of professionalism, and poor communication when problems arise.

Additional Ratings:
BirdEye: 3.0 stars based on 4 reviews, reflecting a similar trend of mixed customer satisfaction.
Total Lead Smart Rating: 5.0

Conclusion:
Donaly Roofing & Construction, Inc. has a mixed reputation in Lombard, IL, showcasing strengths in workmanship and customer support but facing criticisms regarding professionalism and product reliability. Potential customers should consider both positive and negative reviews before making their decision.

Member Since August 2024

Listing Id 495634

Contact Info

207 Eisenhower Ln S, Lombard, IL 60148
(630) 810-1887
Lead Smart Rating :
5.0/10.0

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207 Eisenhower Ln S, Lombard, IL 60148

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Reviews

Morgan H

a year ago

We recently used Donaly to replace the roofs on our complex along with multiple skylights. They were great. They were not the cheapest option but I’m incredibly glad we went with them. They were super responsive to our concerns. They came out when contacted, even after the job was complete if we had questions or concerns. We also have a pesky neighbor who they bent over backwards to accommodate and maintain the peace during the project. I also asked for progress photos at certain points to see what my ceiling space looked like and they happily accommodated that extra step. We are still waiting for the skylights to arrive (supply chain) but we’ve had no issues with the roof and the entire process was made easier because we went with Donaly. ETA: they even did a patch on the roof for free in the interim under our job started to mitigate leaking

S T

3 years ago

Replaced our roof last year, had to “mother” workers into picking up rubbish in our property and keeping to a schedule. Roof has leaked three times (it’s only been a few months) despite them coming over to shovel ice dams and caulk, now its another problem. Every time I call I am called “impossible” for complaining about my leaky new roof and and the owner challenges me to lawyer up and find another roofer. Should have gone with another company.

sarah jones

4 years ago

Just witnessed an altercation between a Donaly employee and a biker in River West. The company truck was parked in the middle of the bike lane and blocking the entire lane. The biker was upset and asked the employee to find another parking spot next time and continued riding. The employee proceeded to yell profanities at the biker for a solid 30 seconds. The biker was long gone but my two children and I had to listen to him rant. Very unprofessional in my opinion. Especially when he was in the wrong.

Christopher George

5 years ago

Awesome company. Took our really bad roof and made it perfectly solid, safe, and wonderful to look at. Great workmanship, commitment and warranty. They came back 2.2 yrs. Later to fix a sagging panel. Gabor, their project mgr. Is tops. We highly recommend them. The best to you, Donaly company.