Courtesy Roofing Solutions in Homewood-IL, Illinois 60430

Courtesy Roofing Solutions

930 175th St, Homewood, IL 60430

4.2 (12 reviews)

Overview:
Courtesy Roofing Solutions is a roofing contractor located in Homewood, Illinois. The company specializes in residential roofing services, focusing on roof replacement and repair. With a reputation for quality service, they have garnered a range of customer feedback reflecting their performance.

Services Provided:
– Roof Replacement
– Roof Repair
– Insurance Claim Assistance
– Roof Inspection
– Cleanup Services

Hours of Operation:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (708) 613-8325

Customer Reviews and Sentiment:
Courtesy Roofing Solutions holds a rating of 4.2 stars based on 12 reviews.

Positive feedback underscores the company’s responsive customer service, efficient work, and high-quality results. Customers have praised the clean-up efforts and assistance with insurance claims.

Examples of positive reviews include:
“Matt was terrific to work with. He always got back to me when I called with questions…” – David Liam
“The result is wonderful… the work was done expertly, cleanly and timely.” – Renee Mills
“They diagnosed the issue and fixed it within days of diagnosing. They were prompt and well-priced…” – Mary Palmer

Negative sentiments include issues with scheduling and service availability.

Examples of negative reviews include:
“Called and the technician never showed up.” – Albert Therese
“Worst experience. Reporting to BBB.” – M C

Review Summary:
Positive Sentiments: Responsive communication, quality workmanship, efficient service, and thorough clean-up.
Negative Sentiments: Scheduling issues, service availability, and one reported complaint to the BBB.

Additional Ratings:
BirdEye: 4.2 stars based on 12 reviews, showing a consistent level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited with a BBB rating of NR (No Rating). There is one complaint noted in the past three years.
Total Lead Smart Rating: 7.1

Conclusion:
Courtesy Roofing Solutions appears to be a competent choice for roofing services in Homewood, IL, particularly noted for their responsiveness and quality of work. However, potential customers should be mindful of the occasional scheduling issues highlighted in reviews.

Member Since August 2024

Listing Id 488010

Contact Info

930 175th St, Homewood, IL 60430
(708) 613-8325
Lead Smart Rating :
7.1/10.0

Get A Quote Claim

Listing location

930 175th St, Homewood, IL 60430

Get Direction

Reviews

David Liam

a year ago

Matt was terrific to work with. He always got back to me when I called with questions. Afterwards he came over and cleaned up anything the crew missed. I recommend working with him if you need a new roof.

Albert Therese

a year ago

Called and the technician never showed up. Called again and they said nobody’s available for the next two weeks. Why would you schedule a tech that can’t go to a job site

veronica hernandez

2 years ago

This is specifically for trying to get a quote. They will charge you for a quote. Just an FYI. I did not use them.

Renee Mills

2 years ago

Courtesy Roofing Solutions team just replaced our ancient roof. The result is wonderful. This is the second house that they worked on for us and both times the work was done expertly, cleanly and timely. There is no other roofing company that I would trust to do the work for us. Thank you guys!!

Nathan Williams

4 years ago

Courtesy Roofing Solutions went to battle for me when my insurance tried to not pay for a new roof. They came out and did their own pictures and called the insurance company for me. They made sure I got what I needed after a storm. They brought many workers over to do the roof. Highly recommend.

Mary Palmer

4 years ago

Courtesy Roofing Solutions is top notch! They did an amazing job! I had a pesky leak that I had gotten in Fall of 2018 and tried to repair it through a different company. They diagnosed the issue and fixed it within days of diagnosing. They were prompt, well-priced, and easy to communicate with! I would use them again in a heartbeat and would highly recommend them!

Tampa Local

4 years ago

The best roofing company! The lady that answered the phone was nice and informative. Dave was the best!! They were quick and affordable, which is hard to find with contractors in that area. I was not there so Dave kept me informed via phone. I highly recommend them!!

M C

5 years ago

Worst experience. Reporting to BBB

Kathy Snyder

6 years ago

I had a wonderful experience working with Courtesy Roofing Solutions. I worked with a gentleman named Jeff, who made the entire process easy and convenient. He was extremely knowledgeable, and helped me navigate through the insurance process with ease. The roof and gutters looked great; the mess was cleaned well; and it passed inspection with no problems. This is a great company, and Jeff is a great guy! I highly recommend them.

Amy Henderson

6 years ago

Courtesy Roofing Solutions did a great job of replacing my roof with shingles. The new roof definitely upgrades the overall appearance of my home. Jeff provided excellent service and went through a lot to ensure I have my roof replaced before I went on vacation. The crew was fast, courteous and did a good job. Duncan came two days later to ensure that the job was completed to a high standard. I was very happy customers.