Promar Exteriors

Overview:
Promar Exteriors is a roofing contractor located in Gurnee, IL, specializing in roofing, siding, and window installation. The company is recognized for its professionalism and attention to detail, ensuring customer satisfaction with high-quality materials and workmanship.

Services Provided:
– Roofing installation (metal roofs and shingles)
– Siding installation (vinyl siding)
– Window installation (casement windows)
– Gutter installation

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (847) 496-3322
Website: https://promarexteriors.com/locations/gurnee/

Customer Reviews and Sentiment:
Promar Exteriors has received a mix of reviews across various platforms:

Google Reviews: 4.5 stars based on 4 reviews.

Positive feedback emphasizes the company’s prompt communication, professionalism, and quality of work. Customers appreciate the detailed quotes and attention to customer satisfaction.

Examples of positive reviews include:
“Great to work with. Prompt estimate… Result was better than expected.” – Francis Uren
“The crew was hard-working and efficient… would highly recommend them for a quality job!” – Ashley Torres

A notable complaint mentioned was regarding an upfront quote that was considerably higher than competitors and the failure to provide the promised email quote after the estimation.

Review Summary:
Positive Sentiments: Prompt communication, professionalism, thorough and detailed quotes, high-quality workmanship, and customer attention.
Negative Sentiments: Concerns about quotes being higher than competitors and missed follow-up on promised communications.

Additional Ratings:
BirdEye: 4.5 stars based on 4 reviews.
Total Lead Smart Rating: 7.5

This rating reflects the overall customer satisfaction, quality of services, and the balance of positive experiences against some communication issues noted in reviews.

Conclusion:
Promar Exteriors appears to be a reliable choice for roofing and exterior services in Gurnee, IL, noted for their professionalism and attention to customer needs. However, potential customers should consider the mixed feedback regarding quoted pricing and communication follow-ups before making a decision.