AmeriPro Roofing in Downers Grove, Illinois 60515

AmeriPro Roofing

3041 Woodcreek Dr, Downers Grove, IL 60515

3.4 (115 reviews)

Overview:
AmeriPro Roofing is a roofing contractor located in Downers Grove, IL. The company offers a range of roofing services, specializing in roof replacements and repairs, particularly after hail damage.

Services Provided:
– Roof replacement
– Roof repair
– Insurance claim assistance
– Gutter installation and repair

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (630) 283-7294
Website: https://www.ameriproroofing.com/downers-grove-il/?utm_source=google&utm_medium=organic&utm_campaign=gbp&utm_content=downers-grove

Customer Reviews and Sentiment:
AmeriPro Roofing has received mixed reviews across various platforms:
Google Reviews: 3.4 stars based on 115 reviews.

Positive feedback highlights the professionalism of their staff and the quality of their work. Customers have appreciated their thoroughness, responsiveness, and assistance with insurance claims.

Examples of positive reviews include:
“AmeriPro Roofing was professional, thorough and completed the job quickly and correctly.” – Gina Cannella
“I would highly recommend Using AmeriPro Roofing when you need to have your roof done.” – Mark Koerner
“Barry helped us a while back and was so kind.” – Tori S

However, negative feedback includes issues with customer service, particularly regarding communication and project follow-through, which has led to significant disappointment among some customers.

Examples of negative reviews include:
“No call no show. Failure to reach back out.” – Chris Bolosan
“Stay away from these guys not good experience with them.” – Dzevad Dautovic

Review Summary:
Positive Sentiments: Professional and thorough service, quality workmanship, good communication, responsive staff, and effective insurance claim assistance.
Negative Sentiments: Issues with communication, no-shows, and concerns over workmanship and reliability.

Additional Ratings:
BirdEye: 3.4 stars based on 115 reviews, reflecting a significant number of satisfied customers but also some major concerns.
Better Business Bureau (BBB): No specific mention found, but the mixed reviews indicate possible room for improvement in customer satisfaction.
Total Lead Smart Rating: 5.3

Conclusion:
AmeriPro Roofing provides essential roofing services in Downers Grove, IL, with a reputation for professional behavior and assistance with insurance claims. However, potential customers should consider the mixed reviews and some negative experiences related to reliability and communication before making a decision.

Member Since August 2024

Listing Id 477822

Contact Info

3041 Woodcreek Dr, Downers Grove, IL 60515
(630) 283-7294
Lead Smart Rating :
5.3/10.0

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Listing location

3041 Woodcreek Dr, Downers Grove, IL 60515

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Reviews

john McGraw

12 hours ago

Jennifer Paterson from Ameripro roofing met all my expectations I

Thai Vu

2 months ago

Excellent service

Chris Bolosan

2 months ago

No call no show. Failure to reach back out. Reached out to the representative to only be strung along again. Waste of time and took off work for nothing.

Norberto Gudino

2 months ago

Hello I would like to thank Ameripro and their team for all the services they provide to me and my family. They did a fantastic professional and detail job in my property and Help me with my claim whit my insurance. Outstanding service recommended to anyone. Thank you again and if I will have another claim I won’t hesitate to call them back.

Scott E

2 months ago

Avoid this company at all costs. I can tell you with almost certainty the following will happen. They will send the cheapest labor money can buy. The contractors have no safety gear, no badges, no identifying information of who they are with. If you need repairs after your new roof is installed due to workmanship issues be prepared to wait a month or more. Doesn’t matter if water is leaking into the house. If you are lucky enough to have a work order responded to,they will again send the cheapest labor money can buy and you’ll end up with even more damage. Good luck.

Gina Cannella

2 months ago

AmeriPro Roofing was professional, thorough and completed the job quickly and correctly. They did a phenomenal job on our house and garage roofs and gutters and were very careful in not disturbing the landscaping around our home. Brace, our sales rep was very pleasant, patient and took time walking us through the process as well as helping us with our options. Mike Ricci went above and beyond in helping us as well and always being available to answer our questions.

Mark Koerner

2 months ago

Mr. Ricci was very professional and knowledgeable. After doing his estimate and appraisal that we did have hail damage, he filed the claim and reviewed the insurance and found out that the insurance would pay very little of the claim. He recommended that we cancel the claim and reviewed our insurance and recommend we get a better insurance. He did not press for the sale because it didn’t make much sense. I would highly recommend Using AmeriPro Roofing when you need to have your roof done. If all their sales people are like Mr. Ricci Then this is a great company.

Tori S

3 months ago

Barry helped us a while back and was so so kind. He spent so much time walking my husband through our options and even came out to help us on his own time when we knew snow was coming. Barry is a stand up guy and would recommend him to anyone!!!

Dzevad Dautovic

3 months ago

Stay away from these guys not good experience with them when they come first time on my door they promise you everything just to get signed their paperwork at the end. dealing with them it’s very hard all the work they supposed to be done correctly. They don’t wanna do it now they sending me cancellation fee to pay them bad people!

Michelle Hernandez

4 months ago

AmeriPro Roofing did a great job replacing our roof and gutters after hail damage. Other companies we contacted did not follow through or want to deal with the insurance company. The main reason we chose AmeriPro was because of their salesman Barry. He is friendly, knowledgeable, and always available to answer any questions. He explained everything along the way and always let us know what was going on. Barry and the company worked with our insurance and he even followed up when the work was completed . The roof was done in a timely manner. The workers came on time, worked hard, and cleaned up afterward. If any problems should come up I am confident they will be taken care of. I definitely will recommend AmeriPro!