Dr. Roof in Sandy Springs, Georgia 30328

Dr. Roof

6065 Roswell Rd #450, Sandy Springs, GA 30328

4.1 (22 reviews)

Overview:
Dr. Roof is a roofing contractor located in Sandy Springs, GA. The company specializes in roof installation and repairs, providing a range of services to meet residential roofing needs.

Services Provided:
Roof installation, roof repair, roofing inspections, storm damage repair, customer support for roofing issues.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (770) 220-7520
Website: https://www.drroof.com/?utm_source=organic&utm_medium=sandy%20springs%20gmb&promo=sandy%20springs%20gmb&region=0005

Customer Reviews and Sentiment:
Dr. Roof has a rating of 4.1 stars based on 22 reviews across different platforms.

Positive feedback emphasizes their professionalism, prompt response, and quality of service. Many customers appreciated the thorough clean-up after the job and the overall communication throughout the process.

Examples of positive reviews include:
“Dr. Roof did a fantastic job on our roof… it looks GREAT!!! Highly recommend!” – Douglas Lopez
“From the initial phone call made to Dr Roof, until the completion of the roof repair, I was extremely impressed by their excellent service.” – sharon westerman
“My roof no longer leaks.” – Michael Ralston

However, there are significant complaints regarding communication issues, including one review highlighting a poor interaction with a staff member and another concerning a telemarketing call on a religious holiday.

Examples of negative reviews include:
“This company sent out a roof guy after I canceled him… I feared for my life.” – Butterfly Realty
“Not happy with service sold something I didn’t need.” – Ami Barnes

Review Summary:
Positive Sentiments: Quality service, professional behavior, prompt responses, thorough clean-up.
Negative Sentiments: Communication issues, problematic interactions with staff, unresolved service issues.

Additional Ratings:
BirdEye: 4.1 stars based on 22 reviews, indicating a generally positive experience but with notable complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited. Details regarding its rating were not available.

Total Lead Smart Rating: 6.7

Conclusion:
Dr. Roof in Sandy Springs, GA, showcases a blend of professionalism and efficiency in roofing services. While many customers commend the quality of service and the prompt response rates, potential clients should remain cautious of the communication issues highlighted in several reviews, particularly the severe complaint regarding staff conduct.

Member Since August 2024

Listing Id 515151

Contact Info

6065 Roswell Rd #450, Sandy Springs, GA 30328
(770) 220-7520
Lead Smart Rating :
6.7/10.0

Get A Quote Claim

Listing location

6065 Roswell Rd #450, Sandy Springs, GA 30328

Get Direction

Reviews

Butterfly Realty

4 months ago

This company sent out a roof guy after I canceled him to come out! He came out anyway and was upset because he drove 45 mins! He came to my front door and rang the Bell, then he beat on my front door like he was the police! He was upset that no one came to the door. So he decided to walk his self to my garage door and BEAT on it like he’s crazy! I feared for my life and I now have an attorney that’s going to handle my case! I have this guy on my camera so it’s all proof! His name is Giovanni! Please do not have this guy come to your house!

Adam Kaufman

a year ago

Hire another company to do roof repair this hurricane season. Their staff is not eager for work lounging around. Dr. Roof had a telemarketer call on the Jewish Sabbath and interfered with my family taking a religious observance. It really was a bad introduction. The company made a poor social decision calling Jewish household(s) on the Jewish Sabbath

Douglas Lopez

2 years ago

Dr. Roof did a fantastic job on our roof. The online process was fast, I had trouble opening some contract attachments on my phone, but Mr. Cornett was awesome in assisting me…he even brought a paper copy to my home. The way they cleaned up after the installation was nothing short of amazing. Thank you to the crew who did our roof, it looks GREAT!!! If you need a professional do to your roof, I highly recommend Dr. Roof. You will be glad you did.

sharon westerman

2 years ago

From the initial phone call made to Dr Roof, until the completion of the roof repair, I was extremely impressed by their excellent service. Response time was amazing, followed by on time appointments, for which reminders were sent by email & text. The initial estimate was fair & did not suddenly change on completion of the job. I would recommend Dr Roof without any hesitation.

Bill Leslie

2 years ago

Very professionally and able to determine problems at a glance.

Michael Ralston

2 years ago

My roof no longer leaks.

Bubba Carver

2 years ago

3rd time I’ve used this company and every time they go above and beyond. My only choice for roof issues. Always professional always friendly. Always prompt.

John Dearie Sr.

2 years ago

We were impressed by the professionalism of both the inspector and the repairman.

Chanel Glenn

3 years ago

quick and efficient while I was at work

Ami Barnes

3 years ago

Not happy with service sold something I didn’t need. After talking with uper management they made things right.