Emerson Home Services in Marietta, Georgia 30066

Emerson Home Services

4365 Shallowford Industrial Pkwy #3, Marietta, GA 30066

4.6 (78 reviews)

Overview:
Emerson Home Services is a roofing contractor located in Marietta, GA, specializing in roof replacements, repairs, and inspections. Known for providing high-quality service, they are particularly recognized for their customer-focused approach.

Services Provided:
– Roof replacements
– Roof repairs
– Roof inspections
– Insurance claims assistance

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (770) 592-7919
Website: http://www.emersonhomeservice.com/

Customer Reviews and Sentiment:
Emerson Home Services has received positive feedback with an overall rating of 4.6 stars based on 78 reviews.

Positive reviews emphasize the professionalism, extensive knowledge, and helpfulness of their staff, particularly Austin Hunter. Customers appreciated the thorough communication throughout the process and the high quality of the work completed.

Examples of positive reviews include:
“Austin was phenomenal & informative throughout the whole process!” – Lauren Bosworth
“They did a remarkable job. Thank yall so much.” – Chris Stafford
“Call Austin Hunter with Emerson. He is your guy.” – Trey Hochgertle

A single negative review addresses the company’s door-to-door solicitation practices, with the reviewer expressing frustration over repeated visits despite a no soliciting sign.

Review Summary:
Positive Sentiments: Professionalism, excellent communication, quality workmanship, and thorough assistance with insurance claims.
Negative Sentiments: Aggressive solicitation practices in no soliciting areas.

Additional Ratings:
BirdEye: 4.6 stars based on 78 reviews, also reflecting strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). No complaints reported in the last three years.
Total Lead Smart Rating: 8.6

Conclusion:
Emerson Home Services stands out as a reliable choice for roofing in Marietta, GA, due to their highly rated customer service and quality of work. Potential clients, however, should note the mixed feedback regarding solicitation practices.

Member Since August 2024

Listing Id 497961

Contact Info

4365 Shallowford Industrial Pkwy #3, Marietta, GA 30066
(770) 592-7919
Lead Smart Rating :
8.6/10.0

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Listing location

4365 Shallowford Industrial Pkwy #3, Marietta, GA 30066

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Reviews

Chris Stafford

a week ago

The young man austin helped me through every step of the way. He explained each process and step so it would be a easy straight forward job. They did a remarkable job. Thank yall so much.

Asher Kelly

a week ago

I couldnt have had a better expierence in getting my roof replaced! Ask for Austin Hunter if you want someone who will get the job done.

Lauren Bosworth

a week ago

They did an awesome job and Austin specifically was PHENOMENAL & informative throughout the whole process! Highly recommend and ask for Austin! He will make sure you’re taken care of every step of the way even with the insurance (-:

Maranda Nace

a week ago

This team did a great job on my roof and Austin was awesome throughout the entire process!!

Trey Hochgertle

a week ago

Austin came by my house and pitched me on getting a roof. I never listen to salesmen at the door, as a rule. However, he was personable, friendly and actually seemed like he cared and wanted to help me out. They ended up getting my roof approved quickly and the job was wrapped up faster than I could have imagined!! If you are thinking about getting a new roof- trust me. Call Austin Hunter with Emerson. He is your guy.

Baylee Threatt

a week ago

Austin Hunter is highly skilled and professional when it comes to working on roofs. His extensive experience and attention to detail ensure that every project is completed to the highest standards. Austin’s expertise covers a wide range of roofing services, from repairs to full installations, and he is known for his reliability and commitment to quality. Clients consistently praise his punctuality, thoroughness, and the care he takes to ensure that their roofs are both durable and aesthetically pleasing. With Austin on the job, you can be confident that your roofing needs will be handled with the utmost professionalism and excellence.

Amber Reese

a week ago

Austin Hunter was amazing through the entire process. He did an inspection of my roof, was here to meet my insurance adjuster, talked me through every step of the process, was never bothered when I had a question, and got my roof installed flawlessly! I highly recommend Austin and his team!!

dellacy bass

a week ago

They did a fantastic job on my roof and Austin was attentive and awesome throughout the whole process!

Patterson Ditchen

4 weeks ago

I can appreciate that you’re looking for customers, however, ringing my doorbell multiple days in a row in a neighborhood that has a no soliciting sign, in addition to my door having a no soliciting sign, is not the way to do it.

Stacy Ward

a month ago

Emerson did great work. Shay was professional and helped us navigate our damage with our insurance provider. I would recommend them for your roofing needs.