Durbin Roofing and Waterproofing in New Port Richey, Florida 34653

Durbin Roofing and Waterproofing

7930 Klant Ct, New Port Richey, FL 34653

4 (42 reviews)

Overview:
Durbin Roofing and Waterproofing is a roofing contractor located in New Port Richey, FL. The company specializes in roofing services, aiming to provide quality workmanship and customer satisfaction.

Services Provided:
– Roof installation
– Roof repairs
– Waterproofing services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (727) 831-4684

Customer Reviews and Sentiment:

Google Reviews: 4.0 stars based on 42 reviews.

Positive feedback highlights the affordability, thorough service, and respectful treatment from the staff. Customers appreciate the quality of work done on their roofs.

Examples of positive reviews include:
“They did my roof efficiently. And treated me with the utmost respect.” – Dana Hill
“This is a company I can trust and very affordable!!!” – Patrick Brazil
“They are incredibly accommodating. The work they do is top notch and affordable.” – Janet Dean

Negative sentiments focus on issues related to communication, unresponsiveness, and unsatisfactory workmanship. Some customers reported persistent leaks and difficulties in reaching the company for repairs.

Examples of negative reviews include:
“This company supposedly replaced the roof… and now we are having to spend 20K for a new roof.” – D Johnston
“They won’t return our phone calls or emails… It’s as if they’ve gone silent.” – Alex Rotz

Review Summary:
Positive Sentiments: Affordable services, thoroughness, respectful treatment, and high-quality workmanship.
Negative Sentiments: Poor communication, unresponsiveness, and issues with leaks and unsatisfactory repairs.

Additional Ratings:
BirdEye: 4.0 stars based on 42 reviews, indicating a similar trend in customer satisfaction, with mixed feedback.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 5.3

Conclusion:
Durbin Roofing and Waterproofing in New Port Richey, FL, shows a mixed reputation, with commendable affordability and quality workmanship from some customers, alongside significant complaints regarding communication and professionalism. Potential clients should carefully weigh the reviews before deciding on their services.

Member Since August 2024

Listing Id 503266

Contact Info

7930 Klant Ct, New Port Richey, FL 34653
(727) 831-4684
Lead Smart Rating :
5.3/10.0

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7930 Klant Ct, New Port Richey, FL 34653

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Reviews

Jerrell Rudolph's. . 55

11 months ago

Are you gutmys still in buisness if so what is a good number because number listed on google is wrong.

Dana Hill

2 years ago

They did my roof efficiently. And treated me with the utmost respect. Would definitely advise them to anyone

John Lyons

3 years ago

Envy Esse

3 years ago

We have a mutual client, and the company left the permit open and uninspected. This is preventing future work from being done on the home. The company is not only unresponsive, but is ACTIVELY IGNORING AND REJECTING inquiries on getting the permit closed out. Not simply unprofessional, but rude and inconsiderate. DO NOT HIRE.

Patrick Brazil

3 years ago

My experience at Durbin roofing and waterproofing was excellent. Brandon provided such awesome service and was very helpful. This is a company I can trust and very affordable!!!

D Johnston

3 years ago

This company supposedly replaced the roof on a home my mother bought prior to purchase in 2018. She recently passed and in trying to sell the house, the inspection showed that the plywood was never replaced, and it was rotted through. We are now having to spend 20K for a new roof in order to sell the home. Have tried to contract this company and they do not answer the phone and voice mail is full. I would not recommend this company, they do shoddy work and do not stand behind their work. They should be held responsible for the replacement. Beware anyone who had a roof replaced by these people, they probably cut corners and you would not know it until you need to replace again.

Mary LaPierre

3 years ago

Brandon and his crew were very reasonable and thorough. Our permit got screwed up for recording, but that was only due to the County dealing w Covid 19, they would come highly recommended….

Alex Rotz

4 years ago

They put a new roof on our house back in early 2019. We already have 2 considerable leaks in our guest room. They won’t return our phone calls or emails…. I’ve called at least 5 times and left 3 messages. Emailed as well with no response. Were even willing to pay for someone to come do the work to fix it but they won’t even respond now. The guy was very nice initially but it seems they are either to busy or something has happened.

Janet Dean

4 years ago

This company is honest and hard working . They are incredibly accommodating . The work they do is top notch and affordable . I highly recommend them . Janet

Joseph Bennett

4 years ago

DO NOT USE THESE GUYS. I have huge leaks in my ceiling with water stains all over. They never came to fix the issue and have avoided my calls. Protect yourself and choose someone else!