Tiki Hut Design of Miami, Inc. in Miami, Florida 33184

Tiki Hut Design of Miami, Inc.

11723 SW 12th St, Miami, FL 33184

4.4 (28 reviews)

Overview:
Tiki Hut Design of Miami, Inc. is a roofing contractor based in Miami, FL, specializing in tiki hut construction and re-thatching services. Located at 11723 SW 12th St, the company is known for its high-quality craftsmanship and customer-focused service.

Services Provided:
– Tiki hut re-thatching
– Construction of tiki huts
– Custom outdoor projects

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (786) 357-6852
Website: http://tikihutdesign.com/

Customer Reviews and Sentiment:
Tiki Hut Design of Miami, Inc. has received positive feedback from customers, achieving a rating of 4.4 stars based on 28 reviews.

Positive sentiments highlight the company’s excellent customer service, high-quality work, and professionalism. Many customers praised the timely estimates, beautiful finishes, and the overall communication throughout the process.

Examples of positive reviews include:
“Wanted JATATA leaves instead of Sabal palm…BEST PRODUCT EVER, CLEAN NO BUGS BEAUTIFUL OUTCOME!!” – Barbara Goolsby
“Had an amazing experience… tiki hut looks stronger than the previous roof.” – Canes Lebrun Jr
“They were fast and friendly and did a beautiful job!!!!!” – Gina Gardner

However, there is a notable negative sentiment regarding workmanship, with one customer expressing dissatisfaction due to unresolved issues with a previous project, indicating a lapse in customer service follow-up.

Negative sentiment example:
“I have called and spoken to the owners and all I’ve gotten are excuses as to why they are unable to come and fix the poor workmanship.” – Joe F

Review Summary:
Positive Sentiments: Quality craftsmanship, excellent customer service, timely communication, beautiful finishes.
Negative Sentiments: Issues with workmanship and lack of follow-up on complaints.

Additional Ratings:
BirdEye: 4.4 stars based on 28 reviews, displaying consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There hasn’t been any recent complaint noted on the BBB’s website.

Total Lead Smart Rating: 7.5

Conclusion:
Tiki Hut Design of Miami, Inc. stands out as a reputable choice for tiki hut construction and re-thatching services in Miami, FL, praised for their quality work and customer service. However, potential clients should approach with caution due to some concerns regarding unresolved workmanship issues expressed by past customers.

Member Since August 2024

Listing Id 500108

Contact Info

11723 SW 12th St, Miami, FL 33184
(786) 357-6852
Lead Smart Rating :
7.5/10.0

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11723 SW 12th St, Miami, FL 33184

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Reviews

BARBARA GOOLSBY

a month ago

Had rethatch done on my TIKIHUT waited for JATATA leaves instead of Sabal palm…BEST PRODUCT EVER, CLEAN NO BUGS BEAUTIFUL OUTCOME!! Crew overall did great work!!!

Canes Lebrun Jr

4 months ago

Had an amazing experience, next day estimate, great customer service, and tiki hut looks like stronger than the previous roof, from another company.

Gina Gardner

4 months ago

They did a super job!!!! We love our Tiki-Hut. I have already recommended them to friends. They were fast and friendly and did a beautiful job!!!!!

Jorge Morin

4 months ago

Great company! Prompt and professional service. This is the second time we’ve used them and plan to use them in the future. Highly recommend them to everyone!!

Steph's Gonerogue

4 months ago

Amazing work, very professional from start to finish. Absolutely heaven sent. I had no issues, they communicated with me and answered all of my questions along the way. I’m in love with my backyard now and the custom work that was done. Can’t wait to host my next BBQ!!!! Thank you so much guys!!!

Maydelis Geagea

6 months ago

Every time I make a Tiki I call this company.

d h

11 months ago

Best stars of the Chit Show!

Yvette Travieso

a year ago

This is the second time we use Tiki Hut Design of Miami and on both occasions, they have been professional, punctual and their finished product is impeccable. Susie, Jorge and company take pride in their work and kept us well informed throughout the entire process. We highly recommend them and will definitely use them again in the future.

Joe F

3 years ago

My elderly parents had 2 tiki huts re-thatched. The workers did not extend the upper cross bars to the end of the tiki roof and as a result the tar paper flips up during high winds. I have called and spoken to the owners and all I’ve gotten are excuses as to why they are unable to come and fix the poor workmanship.

Kelly P (Kpz Art)

3 years ago

We couldn’t be happier with our tiki hut. It has definitely made our addition to the backyard an oasis. Amazing prices. Work complete in 2 days. Friendly and competent workers. Before and after photos below.