Pro Services in Montrose, Colorado 81403

Pro Services

1269 Spring Creek Rd, Montrose, CO 81403

3.8 (9 reviews)

Overview:
Pro Services is a roofing contractor based in Montrose, CO, located at 1269 Spring Creek Rd. The company offers roofing installation and repair services, utilizing products like Enviroslate for roofing projects.

Services Provided:
Roof installation, roofing repair, metal roof installation, gutter cleaning, and inspection services.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (970) 728-5838
Website: http://www.proservicesco.com/

Customer Reviews and Sentiment:
Pro Services has received a mix of reviews:

Google Reviews: 3.8 stars based on 9 reviews.

Positive feedback emphasizes the company’s integrity, quality workmanship, and promptness. Customers have praised their professionalism and the reliability of the crew.

Examples of positive reviews include:
“Outstanding work and High Integrity” – Marc Ostrof
“The only roofing company that showed up when they said they would… Great workmanship, great crew.” – Kim Frasher
“Beautiful work.” – Jeff W

However, there are notable complaints about lack of communication and project management, particularly regarding follow-ups after services rendered.

Examples of negative reviews include:
“Never showed up for the estimate.” – Jason Rayburn
“No response to numerous messages for issues after the job.” – Ashley Bradley

Review Summary:
Positive Sentiments: High-quality workmanship, integrity, reliable customer service, and prompt project completion.
Negative Sentiments: Issues with communication, missed appointments, and unresolved complaints post-service.

Additional Ratings:
BirdEye: 3.8 stars based on 9 reviews, indicating a similar pattern of positive feedback mixed with communication issues.
Better Business Bureau (BBB): The business has a profile but is not accredited with no recent rating. There have been several complaints noted regarding customer service and communication issues.
Total Lead Smart Rating: 4.5/10

Conclusion:
Pro Services in Montrose, CO stands out for its high-quality work and professional crew. Despite several positive customer experiences, potential clients should be cautious due to ongoing issues with communication and follow-up, evidenced by mixed reviews and unresolved complaints.

Member Since August 2024

Listing Id 501502

Contact Info

1269 Spring Creek Rd, Montrose, CO 81403
(970) 728-5838
Lead Smart Rating :
4.5/10.0

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1269 Spring Creek Rd, Montrose, CO 81403

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Reviews

Marc Ostrof

4 months ago

Outstanding work and High Integrity

Don Brissette

a year ago

Met with Armondo and his crew May 5th They were installing the Enviroslate product on a beautiful home. My first impression was. Hmm. They all are wearing safety gear while working on the roof. After a roofing inspection there was not an issue to be found. Keep up the great work Everyone Don

Miguel Lamas

2 years ago

Love it number one.

Kim Frasher

2 years ago

The only roofing company that showed up when they said they would after an entire year of being blown off by roofers in this area. Omar & Oscar did a beautiful job repairing our concrete tiled roof, Armando always answers the phone, and Vanessa couldn’t be easier to work with. Great workmanship, great crew, they were clean, fast, and efficient. The pricing was fair and transparent. Highly recommend this crew!

Jason Rayburn

3 years ago

Armondo made an appointment to come give me an estimate and never showed up. I should have read the reviews for this company first. It seems this is very common of this company.

Ashley Bradley

4 years ago

Spent $70,000 to install a new metal roof with Pro Services. Had subsequent issues, with the first significant snowfall of the season, regarding a poor install job of heat tape, as well as, flashing to divert water away from my house with a previous trouble spot that has leaked. Tried numerous times via texting & phone calls to get Armando to come back & help me trouble shoot the issue (as he said he would do when he performed the initial work), he has refused to either communicate with me or take any ownership of the issue. Incredibly disappointing for such a significant financial investment.

Frankie Averill

4 years ago

I have left numerous messages as well as several text messages. It showed that Armando read the text messages and still NO response! They have a very large down payment for work that needs to be done and he will not give me a status update. Also, said they came and cleaned gutters on a specific date but they were never here.

Jeff W

6 years ago

beautiful work. Took a while to return calls but good pricing and expert installers