Overview:
S&S Construction Services LLC is a roofing contractor located in Aurora, Colorado. The company specializes in roofing repairs, particularly those related to hail damage, and is known for its hands-on approach and customer service.
Services Provided:
Roofing repairs, assistance with insurance claims, customer service, siding installation, gutter work, and roofing consultation.
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (720) 870-1718
Website: http://sandscs.com/roofing
Customer Reviews and Sentiment:
S&S Construction Services LLC has a mixed reputation, receiving an overall rating of 4.1 based on 15 reviews.
Positive feedback praises the company’s professionalism, helpful customer service, and the quality of workmanship.
Examples of positive reviews include:
“Customer service was excellent and they were always helpful” – I A, J
“Great company, excellent workmanship” – Serghei Petica
“Lily in the office has great customer service” – Shae Fluegel-Escarcega
However, there are significant complaints regarding unprofessional behavior, project mishandling, and poor communication, particularly pertaining to elderly clients.
Examples of negative reviews include:
“They took advantage of an elderly person and could care less” – Michelle Dye
“They will try and scam you out of what you purchased” – Jackie Garcia
Review Summary:
Positive Sentiments: Professionalism, excellent customer service, quality roofing work, responsiveness to customer needs.
Negative Sentiments: Communication issues, unfulfilled jobs, and troubling experiences with sales tactics.
Additional Ratings:
BirdEye: 4.1 stars based on 15 reviews.
Better Business Bureau (BBB): Profile exists but no rating; several complaints noted with unresolved issues.
Total Lead Smart Rating: 5.5
Conclusion:
S&S Construction Services LLC is a viable option for roofing needs in Aurora, CO, particularly noted for its quality service and customer-oriented approach. However, potential customers should consider the mixed reviews and serious complaints that highlight issues such as communication breakdowns and alleged unprofessional behavior before making a decision.
Member Since August 2024
Listing Id 464194