Tecta America Southern California Commercial Roofing

Overview:
Tecta America Southern California Commercial Roofing is a roofing contractor located in Santa Ana, CA. The company specializes in commercial roofing solutions, including repairs and installations.

Services Provided:
– Roof repairs
– New roof installation
– Leak detection
– Maintenance services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (714) 973-6233
Website: http://www.tectaamerica.com/commercial-roofing-orange-county-california/

Customer Reviews and Sentiment:
Tecta America Southern California Commercial Roofing has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 7 reviews.

Positive feedback highlights the responsiveness of the service manager and the speed of service. Customers appreciated the promptness in addressing roofing issues, and the quality of repairs performed.

Examples of positive reviews include:
“I contacted Tecta America to repair a roof leak … I would highly recommend Tecta America for the quality of their work and their pricing.” – David Ikeda
“Highly recommended” – Mendel Slavin

On the downside, multiple negative reviews indicate significant issues, particularly related to poor workmanship and customer service, with complaints about ongoing leaks and inadequate follow-ups.

Examples of negative reviews include:
“A complete nightmare for our building in San Diego!” – Christine Porter
“Poor work. … I wouldn’t recommend, nor would I ask for them to fix the problem.” – Josh Use

Review Summary:
Positive Sentiments: Responsive service, prompt repairs, quality workmanship.
Negative Sentiments: Poor quality, unresolved issues, rude customer service, and lack of warranty for work done.

Additional Ratings:
BirdEye: 3.9 stars based on 7 reviews, reflecting a trend of customer dissatisfaction regarding specific issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). No major complaints have been reported, but the sentiment suggests concerns with service quality.

Total Lead Smart Rating: 4.5

Conclusion:
Tecta America Southern California Commercial Roofing shows a mix of positive and negative feedback from its customers. While some clients commend the company’s prompt service and quality work, there are significant concerns about workmanship and customer handling. Prospective customers should consider these factors and weigh the mixed reviews before proceeding.